Caliber - Houston - South Spring
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Loved the customer service they provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing such an excellent job on my vehicle.I would recommend you guys to anyone who needs repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everything looks great except they didn’t replace the front camera.
Customer Service - 4.0/5.0 -
Everything looks great except they didn’t replace the front camera. When we picked up the vehicle I told them the camera was not replaced and they said they would call the shop in Spring and ask them about it. I was supposed to receive a call back that day or by the next day. I have still not received a call back.
Returned Clean
My Experience - 5.0/5.0 -
Real we are so happy with the way they take care how they working in our car they are so professional thank you this is my third car you people dealing first was the genesis the tacoma and now our santa fe thank you special to Brandon
Likely to Recommend - 5.0/5.0 -
They are very professional
Repair Quality - 5.0/5.0 -
i like the shop because they are very professional and when they doing the finish date they are ready no waiting time
Customer Service - 5.0/5.0 -
i like the way they doing the repair
Returned Clean
Likely to Recommend - 2.5/5.0 -
To be determined, based on repair of the ~5 outstanding issues
Repair Quality - 0.5/5.0 -
Mark's communication and attention to detail have been great. Unfortunately, there are ~5 remaining issues with my vehicle, so it needs to be picked up and addressed again.
Customer Service - 4.0/5.0 -
Communication was fairly good throughout the first repair process
Returned Clean
My Experience - 5.0/5.0 -
Marc C. at the Spring Tx. location was very attentive and responsive throughout the whole time our vehicle was being repaired.
My Experience - 0.0/5.0 -
I recently picked up my vehicle from Caliber Collision and noticed an issue with my passenger-side window. When I press the automatic button to raise the window, it goes all the way up but then immediately drops back down halfway. The only way I can get it to stay fully closed is by lightly pressing the switch instead of using the automatic function. I wanted to bring this to your attention to see if there’s something that can be done to fix this. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Estoy muy satisfecha con su trabajo. Su trato fue excelente. Siempre me mantuvieron informada de todo el proceso. Estoy muy agradecida por todo. Son muy profesionales.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend this location all the time
Repair Quality - 5.0/5.0 -
Brandon was very professional from the time I dropped my vehicle off to the time I picked it back up. Kept me very well informed step by step as my vehicle was being worked on. As a returning customer again I was very satisfied
Customer Service - 5.0/5.0 -
Very professional and caring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Look good
Customer Service - 5.0/5.0 -
Looks good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
“I want to say the two guys did an excellent job communicating and fixing the car for us. The gentleman who worked with me—whose name I can’t remember—did an outstanding job, and I truly appreciate his professionalism. The woman behind the counter was also amazing and provided excellent customer service. Thank you all, and keep up the great work. — Caliber Collision”
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are extremely satisfied with the results!
Customer Service - 5.0/5.0 -
Very knowledgeable and kind
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the service, they worked very well and seamlessly with the insurance company and rental car company. I was kept informed at every step and the work done was very good. Overall a great experience, specially when dealing with an accident which is stressful to begin with, they made it less stressful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I'm giving an 8 because it took over a week just to get my side mirror fix
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber staff was helpful, kind, and respectful. I was kept informed about the status of my vehicle through text messages, emails, and phone calls. This is the second time that I was rear ended in two years and the professional and friendly staff is the reason why I brought my car to Caliber Collision the second time around.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
I love the communication and updates about my vehicle.