Caliber - Hudson Oaks

4.9 (171reviews)
97%
3525 Fort Worth Hwy,  Hudson Oaks,  TX  76087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (171)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and repairs completed ahead of schedule. Many highlighted the welcoming, professional, and knowledgeable staff who made the repair process smooth and stress-free. Repair quality received strong acclaim, with vehicles returned looking brand new, often detailed inside and out as a pleasant surprise. Text and call updates throughout the process were frequently appreciated. A few customers noted areas for improvement, including attention to detail during reassembly, occasional delays due to parts availability, and a desire for more visual explanations of repairs before pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... did a great job, from check-in to check-out, with outstanding customer service and quality work. I always knew where my vehicle was in the process ..." Read more
"Entire team was great. High quality work done quick!"
"... did an amazing job fixing my passenger side door, it looks like nothing even happen & matched the color perfectly. They updated me every step of the way & were very ..." Read more
"Repair looks brand new! I appreciate all the communication and updates as the vehicle was being repaired. It ..." Read more
"I wouldn't choose any other repair shop.Caliber is hands down the best collision center around"
"... always knew where my vehicle was in the process and they beat their commit date to get my truck back to me by 2 days. Overall, very satisfied with my experience and will ..." Read more
"The repairs were done in 12 the time that was originally quoted. The work looks to be perfect and they were completely ..." Read more
"They did a really great job. Car looks beautiful and they finished it very quickly!"
"Service was phenomenal. Received updates daily. Super quick turnaround."
"It took way longer than it should have and cost nearly double the original estimate"
"Excellent customer service! Excellent repair experience. Consistently kept me informed of the status of the repair."
"The repair seems to be done very well. I was very impressed with how well they kept me informed through to entire process via text messages. The employees ..." Read more
"... work done, both inside and outside of the vehicle. Excellent communication and provided realistic expectations." Read more
"We appreciated the text message updates about the status of our vehicle repairs. One thing I would have appreciated ..." Read more

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Repair Quality

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Customer Service

Jose Saucedo was great from start to finish! Thank you! ⭐️⭐️⭐️⭐️

Returned Clean

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Other than some little marks left behind from the work...this was amazing. You guys are the best.

Customer Service

Great customer service

Returned Clean

My Experience

It was really nice that Layla kept me informed of the progress for the repairs on my car. She was such a delightful person and so positive with any help I needed. Thank you letting her be the one to help me!

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My Experience

Leyla was excellent to work with!

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My Experience

I think jose was over the top.He kept in touch with me.The whole time, my truck is my baby.Your company will do well with him.I wanna thank you again

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Returned Clean

My Experience

It took way longer than it should have and cost nearly double the original estimate

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Returned Clean

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My Experience

The repair seems to be done very well. I was very impressed with how well they kept me informed through to entire process via text messages. The employees were very professional. The shop location was relatively new I think and very nice. Cost of repair is comparable to other shops.

My Experience

Excellent customer service! Excellent repair experience. Consistently kept me informed of the status of the repair.

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