Caliber - Hudson Oaks

4.9 (143reviews)
96%
3525 Fort Worth Hwy,  Hudson Oaks,  TX  76087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (143)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and impressive timeliness. Repairs were frequently described as flawless, with vehicles often returned cleaner than expected. Many customers highlighted how they were kept informed at every stage through texts and calls, making the process smooth and stress-free. Vehicles were regularly completed ahead of schedule, which was a recurring highlight. A few customers noted areas for improvement, including one who felt a headlight cleaning was overlooked, another who experienced a longer-than-quoted repair time due to unforeseen delays, and one who suggested visual or video explanations of repairs before pickup. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to others.
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"... did a great job, from check-in to check-out, with outstanding customer service and quality work. I always knew where my vehicle was in the process ..." Read more
"... customer service was very helpful and so nice. They did an amazing job fixing my passenger side door, it looks like nothing even happen & matched the ..." Read more
"Repair looks brand new! I appreciate all the communication and updates as the vehicle was being repaired. It ..." Read more
"Entire team was great. High quality work done quick!"
"I wouldn't choose any other repair shop.Caliber is hands down the best collision center around"
"... always knew where my vehicle was in the process and they beat their commit date to get my truck back to me by 2 days. Overall, very satisfied with my experience and will ..." Read more
"Completed ahead of schedule."
"Service was phenomenal. Received updates daily. Super quick turnaround."
"We appreciated the text message updates about the status of our vehicle repairs. One thing I would have appreciated ..." Read more
"Communication was excellent. In office experience was also very welcoming and informative!"
"... people were very professional and personable. I was kept informed of the status and expected completion of the order. CS personnel accompanied me to the vehicle to make ..." Read more
"... before, & it was exactly that plus the extra part. They kept me informed with texts & calls. It was finished sooner than predicted! So I would ..." Read more

My Experience

I am totally happy. Jose was wonderful and kept me up to date on what was going on and Kaila went over everything with me like a Pro! I would recommend you, for sure!

My Experience

I appreciated all the communication and thoroughness!

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Returned Clean

My Experience

The team was good as usual I will always want to take my vehicle here

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My Experience

Leyla did a wonderful job answering our questions regarding the repairs and making sure we were completely satisfied with the repair. She personally handled a few noticeable flaws that were discovered during post repair inspection. I would use them again.

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Returned Clean

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My Experience

Always do a great job and thank you!

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My Experience

We appreciated the text message updates about the status of our vehicle repairs. One thing I would have appreciated is a quick phone call or maybe a video to show what actually needed to be repaired. A print out is provided once the payment is made and the vehicle picked up but I would appreciate knowing what exactly had to be done (visually) or explained.

My Experience

Jose Saucedo is great to work with.

My Experience

Jose was very helpful and kept us informed throughout the repair process with updates. He also went above and beyond to help us buff out some cosmetic damage on my Telluride (not the car that was repaired), which was unexpected and kind. Though I hope we don’t have many more reasons to take a car to Caliber, I would 100% recommend the Hudson Oaks location and Jose.

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My Experience

Layla kept us updated on the vehicles status and was very sweet in person. 10/10 recommend!

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