Caliber - Island Park

4.8 (551reviews)
95%
29 New Broad St,  Port Chester,  NY  10573

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (551)

Likely to Recommend

Repair Quality

Regina in the customer service department was incredibly helpful and nice. I just got the car back but all seems well.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent communication throughout the entire repair process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, friendly staff

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great

Customer Service

Great

Returned Clean

Likely to Recommend

The work was not completed as it was returned with damage to the side mirror motor

Repair Quality

I had a left side mirror repaired and they did a great job. I had the cover on the right side view mirror replaced. The mirror worked when I brought it to have the cover changed. After they changed the cover the mirror no longer worked. I was told that I would need a new motor for the right side view mirror. The car should have been fully checked before returning it. Additionally you should cover the cost of replacing the motor.

Customer Service

Based on my prior comments. I was told that they would send me a new estimate for the cost to replace the motor. There was no follow up. I thought the work was guaranteed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Realiable, professional, service.

Repair Quality

Did a great job.

Customer Service

Great people.

My Experience

Courtesy and quality service. The repair was excellent and the timing of job was on schedule as promised. I would highly recommend them.

Likely to Recommend

I actually have a brother in my church that I have recommended already. I will be calling the shop soon to schedule an appointment for him

Repair Quality

Excellent service all around. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, Caliber-Island, in Portchester, NY was very wonderful. Regina, Brener, and Mike were very supportive, took time to educate me about the process and the time involved in the repair. When they returned the vehicle, it was clean inside and the repair work was superb and shining. Excellent ! I will certainly recommend this Caliber to anyone who needs car repair.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was so professional. From the receptionist to the management everyone was friendly and made a point to explain everything. Loved getting my weekly updates on the repair.

Likely to Recommend

Yes very likely

Repair Quality

Customer Service

Everyone was professional and curtious