Caliber - Huntington

4.9 (1,471reviews)
98%
134 Railroad St,  Huntington Station,  NY  11746
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,471)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The communication experience was a standout highlight, with frequent text updates keeping customers informed throughout the repair process. Timeliness was frequently commended, as many vehicles were completed ahead of the promised date. Staff professionalism, friendliness, and attentiveness were repeatedly celebrated. A few customers noted areas for improvement directly from their comments, including more proactive notifications about repair completion dates, occasional delays versus initial estimates, and isolated concerns about minor cosmetic issues missed during repairs.
AI-Generated from reviews written in the last 12 months
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"Caliber did a fantastic job on my Jeep. Every step of the process was seamless. I particularly like ..." Read more
"... answered all of my questions quickly and clearly. The quality of their work is outstanding; you truly cant tell anything ever happened to my car. On top ..." Read more
"Everything went smooth as silk, and also more quickly than expected. You are on our A list, and will be ..." Read more
"... Toyota rav4 xle! I rather not talk about it! Anyway my suv is perfect now. The staff is very friendly. I wouldnt go anywhere else. Thanks Caliber" Read more
"The best service I have ever had"
"It was ready about 3 days earlier than anticipated"
"... step of the process. The estimate never changed, the repair was completed a day sooner than they initially stated, they dealt with the insurance company directly ..." Read more
"Ready before promised date."
"My vehicle was ready exactly on the date they told me, which I really appreciated — no delays, no surprises, ..." Read more
"Great customer service and communication. They delivered the vehicle a week early which saved us a bunch on the rental. Thanks to the team there!"
"... detail of the process made it effortless and their communication thru the repair was outstanding . I could not recommend them more highly" Read more
"... a repair on the same vehicle. They are the best! Communication and quality of work is outstanding!" Read more
"Caliber collision was wonderful. The staff kept me up-to-date on all progress of my car repair and were very kind and helpful towards me. I would ..." Read more
"... informed all the way through the repair process, providing updates that made everything completely transparent and stress‑free." Read more
"Notifications were mostly adequate however. notifications did not inform of when repairs would be completed I had to call the local shop for the date ..." Read more

My Experience

Excellent customer service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very pleased with everything. The car was ready earlier than expected. Communication was very good. Everything was explained well. The coordination with Enterprise car rental was so helpful.

Customer Service

Everyone explained things in detail and answered all my questions and was very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hi everyone at Calibar, Hope all is well. I picked up the Car on Friday. I really appreciate the way you guys did the job in my BMW. It looks as if the car came out of the showroom. You guys are the best. Wishing you all a happy Labor day and a nice weekend. Thanks to you all for taking care of me so nicely. Best Regards, Sayedul Alam

Likely to Recommend

They are very qualified and professional people to deal with.

Repair Quality

Repair work on the Car was done very nicely and looks like brand new.

Customer Service

Caliber body shop workers were very friendly and professional.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service, timely responses, and the car looks fantastic.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good beyond expectations

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The employee that argued with me is not a good look at all

Repair Quality

I noticed two tiny spots right near the impact zone of where I got hit when I picked up my vehicle. I told the employee you missed a spot. They apologized and wanted to fix the problem. A tall white male thin with glasses decided to argue with me that was not caused by the accident. Picture clearly shows it was part of the impact. The employee arguing with me decided to become an accident investigation expert and show me where and direction I was hit that could not be from the accident. Unfortunately for him he was completely wrong from his explanation and I was hit from the vehicle going the opposite direction he said he was going. The two employees I was dealing with apologized for him arguing with me and asked me to leave my vehicle to fix the problem. I decided to let it go at this point because I have zero time to leave my vehicle for the week that it would take to repair it.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Theres paint smudge from the pin stripe and a spot on my bumper missing clearcoat my adaptive headlights are not working aswell

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team was knowledgeable, personable and very accommodating to my needs. Their care and attention to detail went above and beyond my prior experiences with other auto body repair shops.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Very happy with my experience.

Repair Quality

Customer Service

Staff was wonderful to work with.

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my 2nd time with Caliber for a repair on the same vehicle. They are the best! Communication and quality of work is outstanding!

Likely to Recommend

Repair Quality

Amazing service and communication, results so good couldn't even tell anything happened.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

the damaged tire still deflates. you released the car that is unsafe to drive

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