Caliber - Babylon

4.8 (1,922reviews)
96%
336 Governor Ave,  West Babylon,  NY  11704

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,922)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The seamless communication experience, particularly the daily text message updates throughout the repair process, was a standout highlight frequently mentioned. Timeliness was another strong point, with several customers noting their vehicles were completed ahead of schedule. The professional, courteous, and accommodating staff received widespread appreciation. A few customers noted isolated concerns around delayed completions, incomplete repairs, or transparency issues, reflecting areas for continued attention as shared directly in their feedback.
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"Calibers repair work is impeccable...during my time of need the team held onto my car ..." Read more
"Caliber Collision did an excellent job on my car. Great communication, fast service, and the repairs ..." Read more
"... caliber collision. I will never go to any other place. They're very friendly very cooperative and very diligent in getting work done and I highly recommend them ..." Read more
"Beautiful job, the car looks really good. I am thankful for your attention to detail, and help ..." Read more
"Both times you fixed my car like it was your own car."
"I was amazed, 7 days before estimated date"
"Caliber was very efficient and finished the repairs on my car well before the promised date. Everyone was very professional and made sure everything ..." Read more
"I received the car 2 days earlier, which was great."
"My car was ready when estimated and I was provided with updates throughout the process."
"... service, the staff is very professional and polite. My car was even delivered before the due date." Read more
"Got a text about the stage of repair and what the shop was doing. That is very important and extremely helpful ..." Read more
"I received status text updates through the whole process from estimate to completion. With a busy schedule ..." Read more
"I get texts messages daily about all progress keeping me in the loop throughout the entire repair process"
"Communication was excellent."
"I appreciated the update notifications as the repairs to my vehicle progressed. Friendly and highly competent ..." Read more

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Returned Clean

My Experience

Job was done beautifully. Car looks great

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Returned Clean

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Awesome thank you Jesus wow no complaints here very much appreciated and satisfied πŸ‘πŸΎβ€οΈπŸ™πŸ˜

Customer Service

My Experience

Everyone was so informative from beginning to end. I got regular alerts almost daily to let me know what was going on. Laura helped me immensely. She went up and beyond to accommodate and I am so grateful for her help. Thank you for dropping the car to me in my current circumstances. Thank you all.

Likely to Recommend

I would definitely recommend the shop to family and friends

Repair Quality

Everyone really did a wonderful job and Laura really help from the beginning to the end of the process.

Customer Service

Again, anyone i spoke to was extremely pleasant and helpful. Laura went up and beyond to help us. Thank you

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They did wonderful work. I cannot tell it was ever in a collision.

Customer Service

It was friendly, professional, prompt, and they answered all of my questions.

My Experience

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Returned Clean

My Experience

My Experience

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Staff is polite, work was done on time

Repair Quality

Truck body work looks fantastic, and they had it ready when they said they would. Wonderful experience with the dropping off of the rental.

Customer Service

Very polite employees at Calliber.

My Experience

Color match perfect, repaired quickly, kept in the process loop at all times.

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Fast, fair, fabulous

Customer Service

Returned Clean

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Repair Quality

Very good work and faster than expected. A little higher cost than expected though, but not a big deal.

Customer Service

Very helpful and thoughtful.

Returned Clean

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My Experience

Excellent customer service and great at explaining what needed to get done.

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Returned Clean

My Experience

I appreciate that I was informed almost everyday regarding the progress of the work being done.

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Returned Clean

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Returned Clean

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Returned Clean