Caliber - Mamaroneck

4.7 (227reviews)
92%
420 Center Ave,  Mamaroneck,  NY  10543

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (227)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that their vehicles looked brand new after repairs. The communication experience stood out strongly, with customers appreciating daily text and phone updates that kept them informed throughout the entire repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the estimated schedule. A few customers pointed out areas for improvement, including occasional delays, paint matching concerns, and minor issues with parts installation or sensors after pickup, as noted directly in their feedback.
Select to learn more
"They went above and beyond! I rate them an A+"
"... repairs made this experience easy and stress free. The repairs are flawless and the care shown in the quality of work is clearly displayed. Thank you ..." Read more
"They are always so professional and responsive to questions and with updates. I have had to have repairs twice ..." Read more
"... my first accident and repair experience. They were knowledgeable, responsive, and thorough. I would definitely use them again in the future." Read more
"Great service kept me updated the whole process and my car was ready ahead of the estimated time"
"Excellent customer service. Work was completed before the estimated date and I was notified of the progress almost daily"
"Slightly ahead of schedule."
"Vehicle wasnt ready on time, took a few extra days"
"Repair was fine but it took over 5 weeks and the communication was poor"
"... at caliber collision was excellent. The level of constant communication and updates took out all of the guess work leaving me very comfortable with ..." Read more
"... customer service. Very professional and friendly. Clear communication from start to finish" Read more
"The representatives at Caliber kept us informed via text message and phone calls. It was great to know where they were every step ..." Read more
"Repair was fine but it took over 5 weeks and the communication was poor"
"Straightforward communication with constant updates. Great work on the car and professional customer service. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

kept us informed of progress

My Experience

It was a job well done, car was ready on the date given, wonderful work.

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work done in a timely manner.

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Customer Service

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Repair Quality

Customer Service

communications were poor

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

They are very attecion with the car and keep me post about the delely from the pieces. They are did very good job.

Customer Service

Good job

Returned Clean

My Experience

Everything works out really fast and well. Cristal and Olga were very kind, professional and nice. My car came to me like new. I’m very satisfied and happy with the results and the service.

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Repair Quality

Customer Service

My Experience

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Customer Service

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Returned Clean

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Repair Quality

Reasonable turn around time, clear communication, accessible. The broken blinker blinks differently now but car works. Thanks guys.

Customer Service

Communicative, patient, accessible

Returned Clean

My Experience

My Experience

Everyone was very friendly and helpful

Likely to Recommend

Repair Quality

Quality work

Customer Service

Helpful guidance, accurate time estimates

Returned Clean

Likely to Recommend

Repair Quality

Service was great. In particular Olga and John. Very professional and kind. Car looks great too!

Customer Service

As I mentioned - spectacular. John and Olga were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Friendly, courteous, professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went great. The shop did a great job at communicating and providing time stamps during each service.I was very pleased with John and his crew. They are very friendly and have excellent customer service. Definitely recommend 10 out of 10. My car was even finished a week earlier than the estimated time which was wonderful.