Caliber - Mamaroneck

4.7 (203reviews)
92%
420 Center Ave,  Mamaroneck,  NY  10543

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (203)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, reflecting strong efficiency. A few customers noted areas for improvement, including occasional delays, minor paint matching concerns, and isolated issues with parts installation or sensors, as shared directly in their feedback.
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"Excellent job all around. Very professional and went above and beyond my expectations. Will definitely recommend to friends. A+"
"Excellent service that was fast and efficient!"
"They are always so professional and responsive to questions and with updates. I have had to have repairs twice in 4 months and ..." Read more
"... my first accident and repair experience. They were knowledgeable, responsive, and thorough. I would definitely use them again in the future." Read more
"Outstanding calibration. Car looks brand new. Go to Caliber Collision for auto body needs."
"Great service kept me updated the whole process and my car was ready ahead of the estimated time"
"They completed the repair almost a week ahead of the due date."
"Job well done. Friendly service. Quicker than expected results. My car shined inside & out."
"I was happy with the repair work but not happy with the length of time approx. 6 weeks to repair."
"Vehicle wasnt ready on time, took a few extra days"
"... experience at caliber collision was excellent. The level of constant communication and updates took out all of the guess work leaving me very comfortable with the process, the ..." Read more
"Incredible day by day progress reports! Terrific communication like none other!"
"Constant text updates on the status of the repairs and when I had a question they called me right away"
"The representatives at Caliber kept us informed via text message and phone calls. It was great to know where they were every step in the process"
"Repair was fine but it took over 5 weeks and the communication was poor"

My Experience

Thank you so much to the entire team at Caliber Collision ( Mamaroneck)!!!! Their updates and friendly customer service throughout the repairs made this experience easy and stress free. The repairs are flawless and the care shown in the quality of work is clearly displayed. Thank you so much!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The front office team was very helpful in scheduling the car for repair, assisting with the rental car arrangements and communicating the status of repairs. They managed to finish the repairs ahead of schedule and the price was as agreed. A great experience and I will definitely recommend them to others in the future.

Likely to Recommend

Repair Quality

I was very pleased with the work done, it took a little less than the maximum time of 30 days, but I had hoped it would have been completed faster.

Customer Service

They were great, responsive and lkept me apprised of where we were at throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Outstanding calibration. Car looks brand new. Go to Caliber Collision for auto body needs.

My Experience

Excellent paint work and service. Would definitely recommend!

Likely to Recommend

Repair Quality

Great work and service!

Customer Service

Returned Clean

My Experience

Thank you for communicating with me throughout the process about the progress on my vehicle. It was greatly appreciated

My Experience

Likely to Recommend

Definitely would recommend.

Repair Quality

Service was friendly and thorough and repairs are fine.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It took longer than I expected considering the work to be done.

Customer Service

Overall they were very nice.

My Experience

Good customer service

Likely to Recommend

Repair Quality

Great work

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Fantastic

Customer Service

Super friendly

My Experience

The whole team at Caliber, including John, Olga and Crystal, was so nice and accommodating. They made the whole process streamlined and easy to coordinate with the insurance company and the car rental. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend this company and the exceptional customer service from Crystal.

Repair Quality

The repairs were completed and my car looked better than when I brought it in.

Customer Service

Crystal is the most patient, caring, professional manager I have ever encountered. Her customer service skills are impeccable.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

These guys are Artists Extraordinary

Likely to Recommend

Repair Quality

Looks as good as new and rides perfect.

Customer Service

Caliber collision did a great job on my vehicle. After my incident with a deer I had no idea what to expect. I appreciated the updates and phone calls letting me know how my car was doing.

Likely to Recommend

Repair Quality

Customer Service

Great service. Olga made process easy.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was fine but it took over 5 weeks and the communication was poor

Customer Service

Repair was fine but it took over 5 weeks and the communication was poor

My Experience

Caliber was great. Kept me updated every other day on progress and the finished product was like new. Would request them again and recommend them to anyone in the Westchester area