Caliber - Island Park

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

So professional and did a great job. Thank you German.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good place, good work, nice atmosphere

Customer Service - 5.0/5.0 -

100%

My Experience - 5.0/5.0 -

The staff are extremely courteous, professional, and knowledgeable, and did everything in their power to ensure a positive customer experience and outcome. Thank you Herman and Regine!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for fixing my car so quickly. I really appreciated the several phone calls I received that communicated the status of the car.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

While the quality of the repair was good, it was completed late. Car was not ready at agreed pick up time. It also took several follow up calls to get initial estimate.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Good work and fast. very satisfied with the attention.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work. So fast . I very pleased.

Customer Service - 5.0/5.0 -

Their so friendly.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

The collision repair job was done very professionally. The quality of the repair was excellent.

Customer Service - 3.5/5.0 -

Regina at the front desk was amazing. Friendly and professional. Herman was excellent when dealing with him in person. I wish Herman would have communicated more while the repair was being done in order for me to understand how things were progressing.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I was provided excellent customer service. German guided me through the entire process. He was both professional and informative. The receptionist was very friendly and helpful. My car looks Great! The repair job was excellent and I loved that my car was washed both inside & outside!!! Many thanks to the team for a job well done!

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

As long as the vehicle stays near home. Definitely yes!

Repair Quality - 5.0/5.0 -

Truck came out really good

Customer Service - 5.0/5.0 -

I was contacted constantly about my vehicle

My Experience - 5.0/5.0 -

None

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team did a great job restoring the vehicle putting it back to dealership quality. They were extremely professional and kept me in the loop every step of the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very amazing personality and transparent from front desk to mechanics, made it feel like home with no stress

Customer Service - 5.0/5.0 -

Very transparent and welcoming from front desk to mechanic

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair work was very good.

Customer Service - 5.0/5.0 -

I would definitely recommend Caliber the service was good and German and Regina were very nice to work with.