Caliber - Jackson MI
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your entire team was warm, welcoming and very professional. I appreciate your expert customer service and the one-on-one communication and care Jourdan Weage provided me and my family. He was honest from the start and was so willing to answer any questions we had. I thank you and your entire team for this experience! My vehicle came back cleaner than when I dropped it off. I know that may seem like a silly thing to notice and be grateful for; but this just shows the precision to detail your team provides. My repairs were immaculate and I will definitely be a returning customer in the future. Thank you to the Caliber Collision family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Super satisfied with the whole process! Excellent service in repairing every aspect of the damage to the vehicle. Was also pleasantly surprised how the car was thoroughly cleaned inside and out! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied from start to finish. Clear communication of planned repairs and the possibility of more repairs needed as the work progressed. Full disclosure of all repairs completed and the very pleasant surprise of an extremely clean vehicle both inside and out! Thanks for a great job! I will certainly highly recommend you to any family or friends in need of car repairs!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied. The bumper replacement looks good as new, and they went above and beyond by filling my tires.
Customer Service - 5.0/5.0 -
Caliber was communicative and easy to contact, even on my own terms while I was off on vacation.
Returned Clean
My Experience - 5.0/5.0 -
Jordan took care of warranty work like a true professional. It was a pleasure working with him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding job, thankyou very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Di'Jaurie and Jourdan were very helpful and patient as we worked through our insurance to get the repairs. The body shop staff did a great job cleaning the shattered glass out of the car and repairing the dash. It basically looked new when we got it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell my vehicle was hit. They did a good job. And stayed in touch with me and kept me informed on when I was getting my vehicle back.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the communication during the week. Turnaround time was so fast. Thanks so much for taking great care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved how fast it was. Loved the communication. Loved the collaboration with enterprise on the rental. Great experience overall