Caliber - Jackson MI
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Di'Jaurie and Jourdan were very helpful and patient as we worked through our insurance to get the repairs. The body shop staff did a great job cleaning the shattered glass out of the car and repairing the dash. It basically looked new when we got it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell my vehicle was hit. They did a good job. And stayed in touch with me and kept me informed on when I was getting my vehicle back.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the communication during the week. Turnaround time was so fast. Thanks so much for taking great care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved how fast it was. Loved the communication. Loved the collaboration with enterprise on the rental. Great experience overall
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great. The truck looked perfect and they were ahead of schedule.
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Every aspect was great
My Experience - 5.0/5.0 -
Everyone is so professional and nice. It’s hard to find that in businesses today. Thank you to all the employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome professional staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Was happy with the front facia being repaired but was pretty upset that my car overheated on my way home from work the day I got it back. You had my car for almost a month and didn't properly repair it, I was stuck on the side of the rode for over an hour waiting for a tow truck, this is unprofessional and will never take my business back here
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and fast turnaround
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me up-to-date, understood that I wanted original parts considering the vehicle was just over a year old. Staff was nice and pleasant, popcorn was a cute touch.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I can’t say I’m fully satisfied yet because I haven’t had the car back very long to see if there are any m issues after the fact, but so far so good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I went to open my truck there were old car parts they left in the back.