Caliber - Jackson MI

4.5 (192reviews)
91%
3525 O'neill Dr,  Jackson,  MI  49202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (192)

Likely to Recommend

Repair Quality

It's looking good. Too early to make a comment.

Customer Service

very good.

Returned Clean

My Experience

They were great ! My car was done early and returned detailed.

Likely to Recommend

Repair Quality

Caliber collision did a fantastic job on my car. It was done early, so I wasn’t without my car but for a couple of days. And it was returned detailed nicely ! I’m more than happy with caliber collision. I would recommend them to anyone.

Customer Service

I received updates every day

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Ruby was super helpful. We needed this repair on my daihhter car while sje was away at college so her help was invaluable

Likely to Recommend

Repair Quality

Customer Service

Small paint run

My Experience

Ruby was very friendly, professional, and helpful. The team at Caliber Collision did quality work for a reasonable price, and they had my car done by the day they promised. It was a great experience.

My Experience

Good work done didn’t keep me waiting on car return excellent work Caliber

Likely to Recommend

Repair Quality

Very well done

Customer Service

Very professional

Returned Clean

My Experience

Great job

My Experience

Great job-Thanks

Likely to Recommend

This is the second car you have fixed for my family. Still happy

Repair Quality

My car was transferred to a different location. I felt there was a lack of honesty when it came to my car being done. One day they are not sure the next it was ready for me to pick up. Glad things went quickly, just don’t give a doom and gloom report if the car will be ready less than a week later.

Customer Service

See the last remark

Returned Clean

Likely to Recommend

Repair Quality

Truck looks like nothing even happened to it

Customer Service

Very nice people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job, the front bumper had a ugly gap from a previous shop working on it and it came back looking even better than when i originally bought it. Also one of the beat customer services there is!!!!! Always made sure i knew what was going on and what was happening to my vehicle. Would highly recommend and would go back for regular maintenance 100 times over!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved the job! Car looks better then before

My Experience

Likely to Recommend

Repair Quality

Very thorough and accommodating

Customer Service

very satisfied

My Experience

Excellent service. I hope i won't need there service again. But if I do, I'll be using them.

Likely to Recommend

Repair Quality

Beautiful job.

Customer Service

Excellent sevice.

Likely to Recommend

Repair Quality

Rob kept us informed every step of the way. Rob seeped ver conscientious.about getting our car fixed the right way and was very thorough

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great communication

My Experience

Work looks great I'll recommend you to anyone who needs body work done. Thanks again for your great job...

Likely to Recommend

Repair Quality

Customer Service

Returned Clean