Caliber - Jackson MI
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Very communicative - thanks!
My Experience - 5.0/5.0 -
Thank you to Rob and Misty for your help!!
Likely to Recommend - 5.0/5.0 -
Overall I would recommend family, friends to come to Caliber Collision
Repair Quality - 5.0/5.0 -
They were very professional, and they updated me on the process on my vehicle, and on any questions I had. The staff are very helpful and friendly.
Customer Service - 5.0/5.0 -
The customer service was very good
Returned Clean
My Experience - 5.0/5.0 -
Awesome work can’t even tell the quarter panel was replaced on the weld job
Likely to Recommend - 5.0/5.0 -
In a minute
Repair Quality - 5.0/5.0 -
Great work looks awesome
Customer Service - 5.0/5.0 -
Always the nicest people you could meet
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the updates on my vehicle. They were very transparent and I knew what was going on with my vehicle every step of the way. They were also very friendly and personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job -- I'll recommend you to my friends
My Experience - 5.0/5.0 -
Never a day went by without an update on my vehicle. Great work. Wife is very happy to get her car back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. Ruby kept in touch with me every step of the way.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looked like a brand new car, very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
great effort to get me the vehicle back
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
I had the best experience by far with Caliber Collision! From the first meeting to driving away with my vehicle they kept me informed, were professional, courteous, and my vehicle looks better after the damage than before!!!! I 100% recommend their manager, Ruby and her team. Progressive recommended them and they got me in the SAME DAY, had Enterprise waiting to take me to my rental car, and kept my vehicle indoors after a phenomenal car wash/wax! They are awesome! I have another non-claim repair needing attention and I will be going back here!
Likely to Recommend - 5.0/5.0 -
My husband is very particular about his vehicles (and mine) and he said we are only going here from now on and he had local repairs done in Jackson.
Repair Quality - 5.0/5.0 -
Ruby and her staff exceeded my expectations exponentially from start to finish, I would highly recommend them and really don’t want to have repairs anywhere else from this point on. Everyone who has seen my vehicle since the repai lr says it looks better than before the collision!
Customer Service - 5.0/5.0 -
Absolutely amazing! Very professional and courteous.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was finished before we expected! Car was washed and vacuumed! The whole experience was easy and stress free! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great stress free experience! Also my car was so clean when I picked it up!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work. There was a spot that wasn't done right so they worked with my schedule to get it back in and got it fixed right away. Truck looks fantastic once again thanks to them. I would highly recommend their service.
Customer Service - 5.0/5.0 -
Customer service was great.