Caliber - Jackson MI

4.5 (192reviews)
91%
3525 O'neill Dr,  Jackson,  MI  49202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (192)

My Experience

Thanks again!

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Very communicative - thanks!

My Experience

Thank you to Rob and Misty for your help!!

Likely to Recommend

Overall I would recommend family, friends to come to Caliber Collision

Repair Quality

They were very professional, and they updated me on the process on my vehicle, and on any questions I had. The staff are very helpful and friendly.

Customer Service

The customer service was very good

Returned Clean

My Experience

Awesome work can’t even tell the quarter panel was replaced on the weld job

Likely to Recommend

In a minute

Repair Quality

Great work looks awesome

Customer Service

Always the nicest people you could meet

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

I appreciated the updates on my vehicle. They were very transparent and I knew what was going on with my vehicle every step of the way. They were also very friendly and personable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job -- I'll recommend you to my friends

My Experience

Never a day went by without an update on my vehicle. Great work. Wife is very happy to get her car back

Likely to Recommend

Repair Quality

Everything was great. Ruby kept in touch with me every step of the way.

Customer Service

My Experience

Looked like a brand new car, very satisfied!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

great effort to get me the vehicle back

Customer Service

Great customer service

My Experience

I had the best experience by far with Caliber Collision! From the first meeting to driving away with my vehicle they kept me informed, were professional, courteous, and my vehicle looks better after the damage than before!!!! I 100% recommend their manager, Ruby and her team. Progressive recommended them and they got me in the SAME DAY, had Enterprise waiting to take me to my rental car, and kept my vehicle indoors after a phenomenal car wash/wax! They are awesome! I have another non-claim repair needing attention and I will be going back here!

Likely to Recommend

My husband is very particular about his vehicles (and mine) and he said we are only going here from now on and he had local repairs done in Jackson.

Repair Quality

Ruby and her staff exceeded my expectations exponentially from start to finish, I would highly recommend them and really don’t want to have repairs anywhere else from this point on. Everyone who has seen my vehicle since the repai lr says it looks better than before the collision!

Customer Service

Absolutely amazing! Very professional and courteous.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car was finished before we expected! Car was washed and vacuumed! The whole experience was easy and stress free! Thank you!

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Repair Quality

Customer Service

Great stress free experience! Also my car was so clean when I picked it up!

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did great work. There was a spot that wasn't done right so they worked with my schedule to get it back in and got it fixed right away. Truck looks fantastic once again thanks to them. I would highly recommend their service.

Customer Service

Customer service was great.

Returned Clean