Caliber - Jackson MI

4.5 (192reviews)
91%
3525 O'neill Dr,  Jackson,  MI  49202

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (192)

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Awsome people awsome job

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My Experience

Went above and beyond to make sure the repair was to my liking

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Would definitely recommend caliber for any repairs

Repair Quality

The whole caliber team went above and beyond to make sure I was completely satisfied with my repair

Customer Service

Great customer service and very friendly

My Experience

Everything was put together nicely. Thanks for doing a great job.

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My Experience

Dan Bowls did an amazing job on the repairs!! My bronco looks great!! Michael B. Did a great job with communication with me as to what was done to my vehicle and the amount of time that it would take. The whole experience has been great!

Likely to Recommend

Repair Quality

Looks perfect!

Customer Service

Dan Bowls did an amazing job on the repairs!! Michael did a great job at communication over the whole repair. I am very impressed with the company as a whole and all of the individuals that work there.

My Experience

Mike and Misty were incredibly professional and helpful. Thanks again!

Likely to Recommend

If I’m being completely honest I only came here because it’s where my insurance sent me lol so I’ll definitely put in a good word for y’all but idk where other peoples insurances send them.

Repair Quality

My car looks almost brand new - couldn’t be more grateful.

Customer Service

Misty was incredibly kind and professional - thanks again for the coffee!

Likely to Recommend

Repair Quality

Windshield was chipped during or after repair and was not noticed by Caliber. Otherwise the repair looks good.

Customer Service

Returned Clean

My Experience

Super awesome customer service! Used to have repairs done with Seymour ford but won’t go there again!

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My Experience

Did a great job. Looks great. Super fast

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Communication was pretty weak at the beginning but improved midway and towards the end. I was given 2 weeks for the repairs. But it actually took 3 weeks. The repairs look great I don't have any complaints.

Customer Service

Same

My Experience

Great repair work and friendly staff! 10/10!!

Likely to Recommend

Repair Quality

Wonderful work!

Customer Service

Friendly and helpful staff!

My Experience

Caliber Collision was wonderful to work with. They were timely and kept me updated through the whole process. My car looked brand new when I got it back. Extremely satisfied

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Returned Clean

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My Experience

My Experience

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My Experience

Customer service was excellent and communication as well. My car was so clean when I picked it up which was an awesome surprise. Thank you, I appreciated everyone I came in contact with there.

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Returned Clean

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