Caliber - Jackson TN

4.7 (1,631reviews)
92%
2192 Hollywood Drive,  Jackson,  TN  38305

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,631)

My Experience

Fast, friendly, courteous and professionalism sums it up!!

Likely to Recommend

Repair Quality

Excellent

Customer Service

Pleasant experience very professional

Likely to Recommend

Repair Quality

AC charge didn’t hold. Bed has a large crack in it.

Customer Service

Constant changing completion date and timing was unacceptable. Everybody was nice and very helpful otherwise

My Experience

I was completely satisfied with everything. I liked how they kept me updated with every part of the process. And if anything changed they updated me As well.

Likely to Recommend

I would highly recommend this place. If I ever have any future problems with my car I would definitely choose this place again.

Repair Quality

Customer Service

The customer service at this shop was phenomenal. They were always friendly when I called. When I walked in they were always happy.

My Experience

Incredibly kind to me with every phone call every text and every visit..from anyone I spoke to..always informed and updated with progress in detail..very impressed

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Repair Quality

Customer Service

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Customer Service

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I live your work

Repair Quality

Customer Service

Great people

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Customer service was excellent, they made the whole process very easy and were very pleasant and helpful to work with.

Likely to Recommend

Repair Quality

Customer Service

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Customer Service

Returned Clean

My Experience

Randy and staff did a great job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They kept us updated almost daily on the progress of repairs.

Customer Service

My Experience

Great communication. Very nice customer services. Very satisfied with the good work.

Likely to Recommend

Good repair shop

Repair Quality

Everything was perfect

Customer Service

They was good customer servise an stayed contact with me about how everthing was goin with my car

Likely to Recommend

Repair Quality

I especially liked the use of texts to keep the customer informed as to what is happening. The staff was friendly and informative. I had to check on status due to back order and never did I feel as though I was bothering anyone. The work appears to be flawless. Yes, I would recommend your services to anyone.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service