Mitchell's Body Shop, Inc
96 Riverport Drive,
Jackson,
TN
38301
USA
Full service collision repair center with a focus on our customers, we even have rental vehicles on site!
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Subaru
Toyota
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The professionalism and friendliness of the staff received widespread appreciation, with customers highlighting a welcoming, stress-free experience from start to finish. Communication via text and phone updates was frequently commended, keeping customers informed throughout the repair process. Timeliness was largely positive, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including more proactive status updates, occasional delays, and isolated concerns about incomplete repairs or unrelated damage. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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Service Quality
"... professional and informative throughout the entire process. The quality of the work was excellent. I can't say enough good things about the entire team!"
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"... done a great job on the front bumper of my tahoe and the paint job is not touchable to the craftsmanship that was done! communication with customer service was excellent!"
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"Body work is better than when it was brand new, and it rides smoother than when it was brand new."
"... service workers, i had such an amazing experience! I picked my car up looking better than it was when it was purchased new on the lot! I will always recommend Mitchell's to ..."
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"The paint has way more sparkle than the rest of the paint so its not a complete match. It looks like larger ..."
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"It was ready 3 days early"
"Excellent job and fast. Had the repair finished in one day"
"It was ready several weeks ahead of what was initially quoted"
"... Very knowledgeable with Excellent follow through. Estimated time line for repairs was spot on. Highly recommend."
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"... service was excellent, I received regular updates, and my repair was completed ahead of schedule."
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Mary Ann
(Toyota owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Latoya
(Ford owner)
reviewed 8/4/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Barry
(Ford owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Mary
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work and great communication on status of car. the workers were very nice and curteous
Customer Service - 5.0/5.0
Mary Ann
(Toyota owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Ford owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Communication was great and the work great, I will recommend others to you, again thanks
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Melody
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0 -
Will always recommend them.
Repair Quality - 5.0/5.0 -
Mitchell's has been my go to anytime I need a vehicle fixed. They are kind, considerate, and will help you with anything.
Customer Service - 5.0/5.0 -
Best around. Kept me informed during the entire process.
Alexis
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ronald
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication could be improved.
Kathy
(Ford owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Emily
(Nissan owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wayne
(Tesla owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0 -
I was pleased with the entire experience.
Repair Quality - 5.0/5.0 -
I am very pleased with the work done on my Tesla. It’s like new!
Customer Service - 5.0/5.0 -
The customer service was excellent.
Returned Clean
Max
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0 -
Happy with the work performed
Repair Quality - 5.0/5.0 -
Pleased with the work performed
Customer Service - 5.0/5.0 -
Receptionist and Estimator were very cordial and helpful.
Returned Clean
Angela
(Nissan owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Sara
(Acura owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Johnny
(Cadillac owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very up front and got my car in and completed promptly. Would highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Tralicia
(Nissan owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paige
(Hyundai owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and customer setvice
Customer Service - 5.0/5.0 -
Excellent work and customer service
Returned Clean
Precious
(Ford owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enjoy doing business here!