Collision South

4.9 (679reviews)
96%
31 Edwards Drive,  Jackson,  TN  38301

Collision South has been serving Jackson TN and all of West TN with quality service and expert repair on all types of collision and autobody damage. We work for any customer and all insurance companies for all types of collision repairs and refinishing. Let us take the pain out of a painful situation! We provide quick, accurate estimates to our customers! Our work has a lifetime warranty on all repairs we perform as well! Come see us and let us use our automotive expertise for you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (679)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently described as professional, courteous, and genuinely caring about customer satisfaction. Communication was highlighted as a strong point by numerous customers, who appreciated being kept informed throughout the repair process. Timeliness was generally well-received, with several customers noting their vehicles were completed on time or even earlier than expected. A few customers noted areas for improvement, including occasional delays due to parts availability, minor finishing details needing attention, and some instances where proactive communication could have been more consistent. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Collision South did a perfect job on my repair! I was updated on their progress along the way. They ..." Read more
"Repair quality is top notch. It feels like a new vehicle."
"Very professional, and I am more than satisfied with the work. Very professional and kind team at Colision South."
"Excellent service work and very nice people to work with. When you walk in there are smiles all around."
"Job is not finished to perfection. Still needs minor adjustments."
"The front office kept me very informed of progress"
"All customer service was very attentive and always had an answer for any questions pertaining to my vehicle."
"Fantastic communication"
"... with the truck for the first week they had it and hadnt heard from anybody so I stopped by s couple of times to get updates" Read more

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They are very courteous and professional would highly recommend

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Excellent customer service combined with keeping me informed of progress and also the quality of work was excellent

Customer Service

AAA+

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Repair Quality

Jeff, Keith and their team are amazing! They repaired a dent in the left rear door of my Mercedes E350 which required the entire left side to be repainted. Perfect color match! The car is a 2006 and looks like new again! Communication was great through the entire process and the repairs were completed and just a matter of days. As a former insurance adjuster, I was certainly impressed with their quality of work. Skilled techs and very professional. My go to collision repair shop from now on. Highly recommend Collision South! Thanks everyone.

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Returned Clean

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Great job and service

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Looked great

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thx for your help

Customer Service

very friendly

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These guys did an excellent job. They both professional and courteous. My truck looks great!!

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Loved the service and great hospitality!

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My Experience

Thank y’all for repairing my windshield even though we had a problem on the first repair with the molding the man come back and it looks great now

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Recommended to family & car rental place.

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Friendly and knowledgeable staff.

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Excellent.

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Great team to work with

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They have always done excellent work

Repair Quality

Job is not finished to perfection. Still needs minor adjustments.

Customer Service

Paint had blemishes that needed to be buffed out

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I would definitely recommend to anyone needing auto repairs.

Repair Quality

Collision South did a perfect job on my repair! I was updated on their progress along the way. They gave friendly and professional service. My vehicle was even cleaned inside and out when they finished their work. I would highly recommend Collision South to anyone needing auto repairs. They are a wonderful family business!

Customer Service

The customer service was excellent!

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Repair Quality

Excellent service work and very nice people to work with. When you walk in there are smiles all around.

Customer Service