Caliber - Johnson City TN

4.9 (1,309reviews)
97%
601 Collins Drive,  Johnson City,  TN  37604

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,309)

My Experience

It is with great pleasure i recommend Caliber Collision for any customers needing body work and repair. Not only is the craftsmanship second to none, but the stuff is as well. The team of experts is by far the best I have ever dealt. Redeem the time , people. Don't waste a precious second going to anyone else. You will not be disappointed.

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My Experience

I was very pleased with my vehicle once the repairs were completed. The team was excellent throughout the entire process, keeping me informed every step of the way. Everyone was friendly, professional, and made what could have been a very stressful situation much easier.

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Absolutely ๐Ÿ’ฏ, I rated all 9s because a 10 means perfect and I believe we ALL should strive to get better at everything we do in life

Repair Quality

Awesome work ๐Ÿ‘๐Ÿผ my jeep looks new!!

Customer Service

Kate answered my calls and was always very nice and ready to help. Ethan was always very clear and professional to work with

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I would not recommend Caliber, I could let all the other issues ride, but knowing I now have a vehicle without working collision avoidance on the front when it was working before the repair and Caliber dismissing me to spend money for a dealer repair is not right.

Repair Quality

Over all I was please with the repair, however the front collision sensors were working when I dropped the vehicle off for repair but when I picked it up they were not. Took it back and was told they didnโ€™t know what was wrong and advised me to take it to the dealer. This is not satisfactory this is not covered under my warranty and the dealer is now wanting to charge me to fix what Caliber broke and would not invest the time into repairing.

Customer Service

Customer service was great up until the point where I needed them to dig in and find the issue with as to why the front collision sensors were not working, I was shrugged away and told to take it the dealer to have the issue diagnosed.

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