Caliber - Johnson City TN
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff was very friendly and supportive during our initial visit. They did an outstanding service repair on our car. Thank you and we will recommend you to our friends
Likely to Recommend - 5.0/5.0 -
Did a great job!
Repair Quality - 5.0/5.0 -
Professional staff, kept us updated daily. Did a very good and thorough job.
Customer Service - 5.0/5.0 -
Excellent. Very professional and friendly.
My Experience - 5.0/5.0 -
Best customer service !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Brought back once and they tried to fix but it’s still not correct. They were super nice though but can’t understand why they couldn’t fix a simple matter.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Quality of work was good 👍. But the wait of getting it into the shop and how long it took was ridiculous! I didn't get my vehicle fixed for almost 2 months.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new. Can’t tell there was anything wrong with it.
Customer Service - 5.0/5.0 -
They were great thru the whole process. I was updated everyday with progress reports and that made things easier. They were absolutely fantastic from the first day to the end. I would definitely recommend them again.
My Experience - 5.0/5.0 -
Only thing I found was dust from the body work on the interior of the car. Not much, but it was overlooked. The repair looks flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good and they kept me informed all along the way
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work and repairs were professional done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were top notch. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Class Act. Facilities were very nice, customer Service was excellent and the job itself on the car is beautiful. The estimated I felt was reasonable and they went out of their way to dis another scratch or two that was on the bumper at no charge. I would highly recommend Caliber Collision who needs Car Repair to check out these guys.
Likely to Recommend - 5.0/5.0 -
I had never use these fine folks, but Definitely would use them again and recommend them to others. Class Act
Repair Quality - 5.0/5.0 -
They did a beautiful job. Looks brand new
Customer Service - 5.0/5.0 -
These folks are Customer Service Friendly. I was greeted with a Friendly Smile and care of my Car was of the upmost importance.
Likely to Recommend - 0.5/5.0 -
See my original comments on the repair
Customer Service - 4.0/5.0 -
Nice folks, but doesn’t make up for the shoddy job.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely kind and professional. They performed superb repairs on my automobile.
Likely to Recommend - 5.0/5.0 -
I will send anyone and everyone to Caliber.
Repair Quality - 5.0/5.0 -
The repairs were amazing. Restored to like new status. All the safety sensors are functioning as intended. I was above beyond being pleased with the repairs on my automobile. I would recommend to anyone needing repairs.
Customer Service - 5.0/5.0 -
The service here was amazing. Everyone was so pleasant and helpful. Victoria deserves special recognition as she helped with so many things that made the experience painless.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service ever
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
5 star company
Repair Quality - 5.0/5.0 -
Excellent work and communication while repairs were in process.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
The General Manager, Phillip Berry was very professional and helpful and kept me informed on the progress of the repair. I would recommend to others, family and friends.
Repair Quality - 5.0/5.0 -
My car looks great and I am very pleased.
Customer Service - 5.0/5.0 -
The service was excellent and the staff was very professional and friendly. I am very pleased with the job they did.
My Experience - 5.0/5.0 -
I was very impressed with the the damage repair they did on my Jetta. I really appreciate the text messages I received during the process as well! I definitely recommend them for any car damage repairs one may have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair and paint job. Amazing customer service!