Caliber - Kent Island

4.8 (2,706reviews)

96%

(410) 643-6692

207 Love Point Rd, Stevensville, MD 21666

96%

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207 Love Point Rd
Stevensville, MD 21666

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About Caliber - Kent Island

See Photos

207 Love Point Rd
Stevensville, MD 21666

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,706)

Sort By:
Newest
Rating

2,272 Customers Rated

5 Stars

71.5% Complete

(1934)
4 Stars

7.6% Complete

(205)
3 Stars

1.8% Complete

(50)
2 Stars

1.1% Complete

(30)
1 Star

0.6% Complete

(16)
< 1 Star

1.4% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent texts, calls, and updates keeping customers informed throughout the repair process. Timeliness was largely commended, with numerous vehicles completed ahead of schedule. Customers also appreciated complimentary vehicle cleaning as a pleasant bonus. A few customers noted concerns including delays due to parts availability, occasional quality issues such as paint imperfections, and isolated instances of less-than-friendly front desk interactions - all areas highlighted directly by customers as opportunities for improvement.

Select to learn more

Service Quality
Communication

"... Stevensville. The service trucks fender looks great, and the quality of the workmanship exceeded my expectations." Read more

"... your company, but the one in Stevensville really top-notch service was excellent and customer service was even better" Read more

"The work done here is magnificent. The car feels and looks brand new. This is top of the line work!!!"

"I received exceptional service and they coordinated every repair smoothly. They also worked seamlessly with my insurance company ..." Read more

"Very professional, lots of communication, repairs were done earlier than expected and everything that had been explained was performed exactly as expected. My car was not only expertly fixed but washed and ..." Read more

"The repair went according to schedule the staff communicated every step and kept me informed of the process. The truck looks like new!"

"The whole team did a great job with my car. I liked all the update texts throughout the job so I could know the exact status of my car. The office was very easy to get a hold ..." Read more

"The team was amazing! Great communication and quick service!"

"Great shop, good communication, quality work"

"Being kept up to date during the repair was important to me and I appreciated that they stayed on top of that."

Service Quality
Communication

Service Quality
Communication

"... Stevensville. The service trucks fender looks great, and the quality of the workmanship exceeded my expectations." Read more

"... your company, but the one in Stevensville really top-notch service was excellent and customer service was even better" Read more

"The work done here is magnificent. The car feels and looks brand new. This is top of the line work!!!"

"I received exceptional service and they coordinated every repair smoothly. They also worked seamlessly with my insurance company ..." Read more

"The repair went according to schedule the staff communicated every step and kept me informed of the process. The truck looks like new!"

"The whole team did a great job with my car. I liked all the update texts throughout the job so I could know the exact status of my car. The office was very easy to get a hold ..." Read more

"The team was amazing! Great communication and quick service!"

"Great shop, good communication, quality work"

"Being kept up to date during the repair was important to me and I appreciated that they stayed on top of that."

Theodore (RAM owner) reviewed 9/24/26

Sherri (Lexus owner) reviewed 9/21/26

Very professional office staff. The process was very clear and I knew exactly what to expect. There was excellent communication throughout the repair. Filing an insurance claim was simple. And the car looked amazing when I picked it up.

Michael (Toyota owner) reviewed 9/21/26

Both Courtney and the assistant at the front desk were very helpful and supportive. They keep me informed throughout the process and assisted when needed. Also I was pleasantly surprised when I picked up my car and the interior was spotless. Thanks for all you do

Dominick (RAM owner) reviewed 9/21/26

Courtney was very helpful

Rachel (Mazda owner) reviewed 9/18/26

Megan (Toyota owner) reviewed 9/18/26

Shelley (Subaru owner) reviewed 9/17/26

Great communication e.g. kept me informed about process and work completed when promised. Excellent body repair! Included info of what I should avoid to enhance recent work.

Friendly and helpful. My satisfaction with their service was important to them.

Mary Jo (Honda owner) reviewed 9/15/26

I was kept totally up to date with the repair progress. Great customer service.

Susan (Jeep owner) reviewed 9/14/26

Matthew-And-Tracy (Toyota owner) reviewed 9/13/26

There is still red paint on my driver handle, rim damage and my gas tank won’t open still

Lillian (Toyota owner) reviewed 9/12/26

Lanae (Ford owner) reviewed 9/11/26

Thanks for the professionalism and quick work!

Ryan (Mazda owner) reviewed 9/10/26

Jamileh (Toyota owner) reviewed 9/10/26

Length of time for the repair was my only issue

Tyler (Acura owner) reviewed 9/9/26

Judy (Ford owner) reviewed 9/4/26

Repair was finished ahead of estimated schedule, I was informed about progress. Workmanship was excellent and car was clean when returned to me. Office staff was efficient and friendly.

Chenelle (BMW owner) reviewed 9/3/26

Cynthia (Hyundai owner) reviewed 9/1/26

I liked that I was kept informed of exactly where my car was in the repair timeline

Safeline Fp (Chevrolet owner) reviewed 8/27/26

Rob (Mazda owner) reviewed 8/24/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Kent Island

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Kent Island

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,706)

2,272 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 1.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0