Caliber - Edgewater

4.8 (4,462reviews)
95%
115 W Central Ave,  Edgewater,  MD  21037

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,462)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as looking brand new or showroom-quality. Communication was a standout strength, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness was generally well-received, with several vehicles completed ahead of schedule. Some customers noted delays due to parts availability or incorrect parts received, and a few mentioned minor issues with incomplete repairs or interior cleanliness upon pickup, as directly shared in their feedback.
Select to learn more
"Caliber Collision goes above and beyond to ensure customer satisfaction. Their professionalism is unmatched, coupled with ..." Read more
"... believe I actually met anyone who worked on my car, but the work was done lskillfully, and with obvious pride. Not only was the particular repair taken care of ..." Read more
"... company and the rental car company. Best of all: the car looks like it came off the showroom floor and it's 22 years old." Read more
"The crew was very honest with their work. The finished product looked like a brand new vehicle."
"Excellent service from the first appointment to pick up. The communication was on point, my vehicle was ready on the date they quoted. I would highly recommend. Thank ..." Read more
"Great communication about the status of repairs."
"Am still waiting for a reply to a text message I sent 217, which was three days after picking up car and told ..." Read more

My Experience

I appreciated the good communication and the quality of the work.

My Experience

Thank you to Steve for his commitment to keeping us informed of the progress and assuring the work was done properly!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend them to my friends and family.They did a great job

Repair Quality

They did a great job

Customer Service

The customer service was great kept in touch with me through text.Great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great, like nothing ever happened! Service rep Chris Nider was awesome, from start to finish.your progress reports were deeply appreciated.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair on my truck turned out great thanks to all involved.and thank you Chris for keeping me updated throughout the process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Steven and the rest of the Edgewater crew are always super helpful, understanding and professional.

Customer Service

Steven and the rest of the Edgewater crew are always super helpful, understanding and professional.

Returned Clean

My Experience

Excellent service received! Thank-you!

My Experience

My experience with Caliber Collision was very positive. Excellent communication from start to finish, quality work. Hats off to Chris!

My Experience

I received excellent service when I got my vehicle back. It looked like brand new and Stephen. The one who helped me was exceptionally wonderful. Thank you so much. I would definitely recommend disservice to anyone again. Thank you.I'm so satisfied with this service

Likely to Recommend

The service was wonderful

Repair Quality

Your service was wonderful. Steven was exceptionally wonderful. I would recommend your service to anyone. Thank you so much for restoring my vehicle.It's beautiful

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was awesome to have a company be so supportive even when it wasn’t originally scheduled for them they helped out immediately and made the process go so fast and simple. Quality customer service is hard to find nowadays. This caliber collision location understands that.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Steve was great . Very professional and keep me updated on every step. I would go see him if I need service in future.

Customer Service

Returned Clean

My Experience

Chris and team were very efficient in structural repairs to my F-150. We have used Caliber on Central Avenue several times and continue to be pleased with the quality of their work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The crew was very honest with their work. The finished product looked like a brand new vehicle.

My Experience

Hearing the progress everyday was definitely a plus. Thank you

My Experience

Likely to Recommend

Repair Quality

Derick was excellent.

Customer Service

Likely to Recommend

We have used this shop before and both times they were very reliable and did excellent work. Would highly recommend.

Repair Quality

Customer Service

Steve was excellent with communication and explaining the process and what repairs needed to be done.