Caliber - Kent Island
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
I’ll look elsewhere
Repair Quality - 3.5/5.0 -
Clerical staff and reception employees could be friendlier. I felt like they were doing me a favor to give you my business
Customer Service - 2.0/5.0 -
Not appreciative of my business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 - They were great
Repair Quality - 5.0/5.0 -
My car was soooo clean when i got it back. Thank you!!!
Customer Service - 5.0/5.0 -
10 - They were great at keeping me updated on the timeline of the repairs!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Accidents are unforeseen events that can temporarily result in the loss of one's vehicle due to necessary repairs, replacements, or restoration, a significant inconvenience in modern life. Caliber Collision provided consistent updates throughout each phase of the vehicle’s restoration to its original specifications. I would like to express gratitude to Nicole for her professionalism, courteous demeanor, and commitment to providing clear information at the garage each day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the continual updates. The repair looks great!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication between Nicole and the app was super and much APPRECIATED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent communication and service
Customer Service - 5.0/5.0 -
great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck is looking great, you guys did a beautiful job. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed that I was updated everyday as to what was happening to my vehicle. I thought the time line for repair was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair is fine, communication was fine, wasn’t happy that the 6 working days repair ended up being 12 working days. I realize a wrong part was ordered, but it wasn’t checked until the night before repair was supposed to be complete, or at least that’s how it was communicated.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Collision work is acceptable. Projected 6 day repair turned in to 12 days. Mechanical repairs— meh. Condenser replaced and now can hear the condenser working when it was silent in the cabin prior to.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job done. It looks like a new car. Thank you for having good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took awhile for repair but I expected to take as long as it did
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Thank you.