Caliber - Killeen Downtown
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was definitely a top notch experience from beginning to end. From the front desk to day I drove off the lot with my car looking like nothing ever happened. The communication 10/10!!! Doesn’t get any better than this!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience from start to finish. The staff was friendly, kept me updated throughout the repair process, and the quality of the work was outstanding. My vehicle looks like new again. I highly recommend Caliber Collision in Killeen.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JJ was great and kept me updated throughout the whole process and my car was ready faster than expected.
Customer Service - 5.0/5.0 -
JJ was great qnd went above and beyond. He waited for me to get off work so I could pick up my vehicle right after closing time. It made my day to be able to have my vehicle before the weekend.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kristina, JJ and Jose were absolutely amazing to work with! Exceptional communication and they went above and beyond to make sure I had transport to and from the rental car company when I dropped off my car and picked it up. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job on the repairs to my Honda!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job done with repairs to truck!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great folks, and always do an excellent job on your vehicle!
My Experience - 5.0/5.0 -
Very quick response time in repairing our car.
My Experience - 5.0/5.0 -
JJ did so well, he communicated well too. I love the swift service, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tight work, friendly staff, wonderful transparency.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When your car is damaged from a car accident you want Caliber Collision to repair your vehicle. Caliber Collision have a top- notch staff does an excellent job all the time. The Receptionist at desk and the technician Ron did an outstanding job repairing my Nissan. Ironically, I used this same repair shop for over 10 years and the quality of customer service and vehicle has been second to none. I forgot the lady name at desk, she do a great job in processing into business service. Caliber Collision Team you are without a doubt the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks. Well done, faster than I expected.
Likely to Recommend - 5.0/5.0 -
Friendly people made you feel like it was their vehicle..
Repair Quality - 5.0/5.0 -
They did a outstanding job…etc
Customer Service - 5.0/5.0 -
Great..
My Experience - 5.0/5.0 -
Great Service. Despite the issues with the insurance you all were a great help. Thank you Christina.
My Experience - 5.0/5.0 -
Thank you 😊