Caliber - Killeen Downtown
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber Collision Team was extremely helpful and welcoming. I was kept informed throughout the entire repair process.The repairs were beautifully done and my vehicle was returned looking brand new. Can’t thank them enough!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
The Caliber Collision Team was extremely helpful and welcoming.
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, my experience with Caliber Collision was a good one. The staff was friendly, professional, and knowledgeable especially my service advisor Antonio Walker. Hopefully I don’t have another collision in the future. If I do I would use your services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only complaint I have is that whoever cleaned the inside of my car, there are streaks on everything when the sun hits inside the car and it looks horrible. I’m gonna have to redo it myself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision gave me peace by making my repair seamless and efficient. The customer care was truly exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The adviser was very communicative. The work looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. My car looks amazing!
Customer Service - 5.0/5.0 -
Very friendly and professional
Returned Clean
My Experience - 5.0/5.0 -
Antonio kept me informed at every step.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quality work thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am extremely satisfied with the repair work that was done on my Lexus. The customer service from the time I walked in the door until I picked up my vehicle was superb. The staff was extremely knowledgeable of the claim process, repair process and connection with rental car service. I highly recommend Caliber Collision, especially the Killeen Avenue F location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the repair work that was done on my Lexus. The customer service from the time I walked in the door until I picked up my vehicle. The staff was extremely knowledgeable of the claim process, repair process and rental car service. I highly recommend caliber collision, especially at the Killeen F St. location. Mr. Cooper is the best when it comes to providing customer service satisfaction. he is extremely knowledgeable and detailed. There is no doubt that Mr. Cooper stands behind his work. The repair Mr.cooper provided on my vehicle was superb. I highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JJ was awesome kept me informed and explained everything in a way I understood and even brought some concerns about my car to my attention that I wouldn’t have known otherwise. Would recommend him to all my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality was good. Car looks brand new
Customer Service - 5.0/5.0 -
JJ was the best kept me informed and did amazing work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber went out of their way to to keep me informed about my vehicle. The office staff kept me informed of what to expect. The engineers kept informed of the status of the repairs. The office staff set the tone and the engineers followed up. Thanks to everyone that I encountered in this experience. Thank you all!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love it so much