Caliber - Killeen Downtown
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything went smooth with the repair. I was always kept in the loop and informened of the cars status at all times. The people that I delt with were professional and great to work with. Thank you for you dedication in making a tough situation bare able. I would definitely use you guys again and recommend you to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fast repairs. I was back in my vehicle in less than a week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such a GREAT work on my car. The updates are very helpful in knowing the different stages the car is being work on!!
My Experience - 0.0/5.0 -
My car had large gaps on the front bumper. I am not satisfied. The gaps are not how the bumper is made. I think the technicians were too eager to finish with my car and screwed something up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
GREAT EXPERIENCE
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jose did an excellent job on the repairs and also did an outstanding job keeping me informed as my vehicle was repaired. I really appreciate all the hard work and effort they put into this.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
all in all as far as the workmanship you did a great job. Jose was great. When I went to pick up my car they couldn't get into their system to print a bill out for me and told me I would have to come back later to sign the bill. I took a survey when I picked up the car and one of the questions was if I was satisfied with the repairs but I hadn't even seen the car yet as it was still parked in the back. It took them over 20 minutes to get my car brought to the front and I was almost late to work.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Jose was great...great customer service and explained everything. Didn't have a problem till the day I dropped off my rental and picked up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Totally
Repair Quality - 5.0/5.0 -
Great service and staff!!