Caliber - Killeen Downtown
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Exellent final product
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend, my rep Josh made sure the work was to standard and everything came out great before returning the vehicle to me.
Repair Quality - 5.0/5.0 -
The vehicle came out as it was brand new amazing job!!!
Customer Service - 5.0/5.0 -
My rep Josh did a fantastic job
Returned Clean
My Experience - 5.0/5.0 -
Friendly and Great customer service. Thank you 🙂🙂🙂
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Friendly customer service.
Customer Service - 5.0/5.0 -
Friendly customer service
Returned Clean
My Experience - 5.0/5.0 -
The staff are very professional and helped me understand a recall on my vehicle, something they didn't have to do.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had to take the vehicle back to have something done that should have been done automatically.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ron did a great job. He went above and beyond expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was done when they said no delays ron was very good they even cleaned the glass and the inside of the car great job
My Experience - 5.0/5.0 -
I only use Caliber Collision. I would recommend them to everyone. Antonio and all the staff were very professional, friendly, and explained everything to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job on repair kept me up to date along the way anytime a delay happened I knew about it. When new damage was found I was notified. My only complaint is how long it took but even with that I’d rather it take longer and be done right than it be rushed n be done wrong
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for restoring the rhythm of my life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for the ride JJ
Returned Clean
Likely to Recommend - 5.0/5.0 -
Defiantly! No only will I recommend the shop, it’s my number #1 choice for any vehicle repair needed.
Repair Quality - 5.0/5.0 -
The Caliber Team did an amazing job on a timely manner. Their customer service is outstanding. Frequent updates provided letting us know the status of our vehicle. Extremely glad we chose them to perform our repair. Defiantly will recommend them to others.
Customer Service - 5.0/5.0 -
Best customer service received. They really care for their customers. Great environment provided by all team members.
My Experience - 5.0/5.0 -
Awesome service from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was great and the quality of the repairs is awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JJ was fantastic to work with. I was kept informed regularly and JJ even met me at the rental car place to deliver my car to me. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Other then forgetting a few small things that were straightened out, very satisfied with the work.
My Experience - 5.0/5.0 -
Every time I had a question JJ would reach out before I could ask with an update or call me back with the with an answer. They met their timeline for my repairs and it was pretty big so I greatly appreciate a smooth process because it’s not always easy when you have to have a large car repair. Thanks!!