Caliber - Killeen Express
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was Very professional and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer did a great job keeping me up-to-date on the progress of my vehicle
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I will bring my truck back, the bumper isn’t put back together in a way that is satisfactory to me.
Customer Service - 5.0/5.0 -
Everyone was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer and Leslie are great representatives of Caliber. Leslie was kind enough to bring me home after I dropped off my car and pick me up after it was ready. Jennifer kept me informed of the progress of the Rav. She sent me daily messages and called me to inform me of the progress. This is the first company that has given me this kind of service. I’ve never had this type of service, not even the Toyota company offers this quality of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The women in the front office are very professional and they are proficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were helpful and kept me well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very thankfull with all the service. All the process was fast and easy, they keep me inform every day and never make me wait at all. All the parts was installed properly and the color is the same, they did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, quick return time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated the daily text messages and the personal phone calls from Jennifer. She was always pleasant to talk to and knowledgeable. Everyone we encountered there greeted us with a smile. Thank you for the fabulous customer service!!
My Experience - 5.0/5.0 -
Excellent staff, extremely helpful with a quick turn around time!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff are very informative and helpful
Customer Service - 5.0/5.0 -
Everyone is knowledgeable and polite
My Experience - 5.0/5.0 -
Jen was very nice and welcoming. The rental car situation was smooth. They got done fast and kept me informed. It was painless.