Caliber - Killeen Express
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super friendly staff, super quick with the repair, and constant updates. Would use their service everytime.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repairs was outstanding
Customer Service - 5.0/5.0 -
The customer service was on point. Jennifer, Kevin and Leslie kept my wife and I informed daily. I was greeted at the door by Jennifer and was in and out when checked in and checked out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional. The everyday update made you guys standout from the rest of all auto collision centers. You guys updated by text and with a phone call so I got both automated service and real life personal customer service. Thank you...
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Service was quick answer and completed before the expected date.
Customer Service - 4.0/5.0 -
Customer service was friendly and knowledgeable. However, I had to return to the location in order to get my license plate put on. Jennifer clarified a misunderstanding i had with installing the license plate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super job; very courteous and professional service. Working with the staff was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jennifer called with daily updates and never left me uninformed about the status of my vehicle.
My Experience - 5.0/5.0 -
Leslie and Jennifer were amazing at the front desk. Engaged in conversation and made it a pleasant experience. My car was ready way earlier than I anticipated which was even better and repairs were done amazingly.
Likely to Recommend - 5.0/5.0 -
Only place I will go to get repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team who assisted me and who repaired my truck were very helpful and professional. (Jennifer and Daniel).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you.. The service was excellent. Everyone was very kind, helpful, and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
I never thought my car would look the same but In less than 10 days you all made it look perfect! Thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. I was informed daily about my vehicle repair.