Caliber - Killeen Express
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely professional team, I dropped my car off, they got me to the rental company, kept me informed on the work, and I was even able to leave the rental car there when my car was finished 2 days early. The work looks great, and I'm glad to have my toaster (Kia) back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never again I would have at first because they seemed very reliable and were amazing with keeping me updated any everything except the part where they didn’t listen to not worry about the paint which was SAID multiple times by two people not to worry about otherwise it would be an amazing place
Repair Quality - 0.5/5.0 -
I asked them not to worry about the paint and they did it anyways ways when I only need my tires fixed which made it even harder for me to afford to get my car back and I never was able to afford it it would have only had been $400 to get it back but it went up to $1000 due to them fixing the paint that I which again I will repeat myself not to worry about at all they really need to listen to their costumer more if they want to keep people coming back for business
Customer Service - 0.5/5.0 -
I still haven’t gotten my car back because of it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
A flaw in the body repair
Customer Service - 4.5/5.0 -
Ask for a non insurance claim price and was advised to submit a claim. I informed them that my copay was a 1000 dollars and I would rather not have a ding on my insurance. Quote came back from the insurance company for 1300 dollars!
My Experience - 5.0/5.0 -
Repairs look really good, just like new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly service. They did a good job with the repair .
My Experience - 5.0/5.0 -
The representative did an outstanding job on the car as well as keeping us informed on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very thorough in explaining every single detail on how they do their job. They kept me informed about how the work was coming together. I love the fact that the repair they fixed it’s a lifetime guarantee in any Caliber Collision partnership. The secretary Lexis was so sweet and very patient and I felt her passion for her job. I most definitely will recommend Caliber Collision on Fort Hood at to all my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, very happy with time frame my vehicle was repaired.