Caliber - Killeen
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eli and the lady at the front desk were superb they really did an amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. My assigned rep kept me very informed every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent. My representative kept in touch with me daily!
Returned Clean
My Experience - 5.0/5.0 -
I am satisfied for the job well done . And I’ve picked up my car before the due date of repairs. Because the manager told me on Monday but she called me on Friday morning for picking up. Thanks
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision from start to finish. The team was professional, communicative, and made the entire repair process smooth and stress-free. They kept me updated throughout the process and completed the repairs in a timely manner. My vehicle looks amazing, and I truly appreciate the attention to detail and excellent customer service. Thank you all for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend friends and colleagues
Repair Quality - 5.0/5.0 -
Good and quality repairs.
Customer Service - 5.0/5.0 -
Nice and respectful
My Experience - 5.0/5.0 -
Fast service and excellent quality. Looks like it did when I got it from the dealership. Fluent communication throughout the whole process with text updates. I hope to never find myself in need of these services but I would definitely choose this location again.
My Experience - 5.0/5.0 -
The whole team of people involved did a fantastic job of repairing my 2025 Hyundai Elantra after a rear-end collision. They were very helpful and courteous during the whole process and kept me informed. Couldn’t be more grateful and excited to get my car back earlier than expected! Fantastic job!! Thank you to everyone involved!!
Likely to Recommend - 5.0/5.0 -
Great overall experience! I will recommend Caliber to everyone as a first choice in getting body repair done
Repair Quality - 5.0/5.0 -
Overall, very satisfied with the whole experience. Friendly and understanding staff that keep you well informed throughout the process. Car looks just as great and new as it did before being rear-ended! Thanks to everyone involved, truly appreciate it!
Customer Service - 5.0/5.0 -
Customer service was outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job on all my vehicles
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professionally handled all my concerns. Maintained communication throughout the process. Quality control was maintained throughout. Check in and check out was handled in person with clear communication covering the repair intended, ensuring quality upon completion. In the future I will not allow a claims adjuster to send me somewhere else. I will insist on Caliber Collision. Thank you Kevin Lathan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it never happened.
Customer Service - 5.0/5.0 -
Welcome reception; great communication; excellent attention to detail and quality control; professionalism and expertise definitely show in the final results.
Returned Clean
My Experience - 5.0/5.0 -
Rebecca at the front desk was extremely helpful with scheduling my appointment and assisting me over the phone. She made the process smooth and stress-free. Eli, who inspected my vehicle, was very informative and took the time to clearly explain the cost and extent of the damages. He was professional throughout the entire process and made me feel comfortable asking questions. Overall, a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cosmina was wonderful. She communicated with me the whole time my car was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys at Caliber Collision I'm more than happy with the work that was done on my Camry. Thank you Eli the technician in charge of my repairs for the he put in on my car and keeping me updated on every aspect of the work. Would definitely go back to them because they did a fantastic job , but definitely hope I don't have to no time soon.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
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