Caliber - Killeen
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks great
Customer Service - 5.0/5.0 -
Think you all did a Great job
Likely to Recommend - 4.0/5.0 -
See prior comments
Repair Quality - 4.0/5.0 -
Job was done in a timely manner, but upon inspection it was noted that one tailgate latch was not replaced. Needless to say it was ordered the same and replaced the same day. I'm happy with the outcome.
Customer Service - 4.0/5.0 -
See 1st comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work done well and in an expedient manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff. Love the office. They did a fantastic job on my Toyota. I would go back to them again, but not anytime soon. Thank you.
My Experience - 5.0/5.0 -
The repair was perfect and the staff was very friendly and helpful. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The commitment to quality service was felt at the front desk with the receptionist and extended to the techs that serviced my vehicle. 200% customer satisfaction. Thank you !!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly. Our technician kept us informed and the repair looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Eli and Aaron are the best and the only ones we trust with our vehicles!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys for a good customer service and to Mr. Kevin for keep us informed every steps of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repair and professional. Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber were awesome. The young lady at the front desk was kind and helpful. Kevin was super nice and always kept me informed. I am pleased with the job done on my vehicle and feel the techs know what they are doing. Thanks for getting me back into my Escape as quickly as you did!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff, fast and perfessional service.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would recommend but not the one that I went to. I would recommend a different center.
Repair Quality - 3.5/5.0 -
Parts were left in the trunk of my car
Customer Service - 3.0/5.0 -
The app used to keep you updated does not give accurate information and you still have to call to get information on your car.