Caliber - Killeen
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repair and professional. Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber were awesome. The young lady at the front desk was kind and helpful. Kevin was super nice and always kept me informed. I am pleased with the job done on my vehicle and feel the techs know what they are doing. Thanks for getting me back into my Escape as quickly as you did!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff, fast and perfessional service.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would recommend but not the one that I went to. I would recommend a different center.
Repair Quality - 3.5/5.0 -
Parts were left in the trunk of my car
Customer Service - 3.0/5.0 -
The app used to keep you updated does not give accurate information and you still have to call to get information on your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received great service. I had to get three quotes, although Caliber was not the cheapest, I thought they were the best.
My Experience - 5.0/5.0 -
Matt was very good to work with at the shop. He gave a lot of updates which i really appreciate. My car was done a lot faster than i expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks better than it did when it went in
Customer Service - 5.0/5.0 -
Matt continued to update me through out the process
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision has to be the best shop in town. Professional with genuine concern. The work done on my vehicle looks like new. Eli is great, knows how to communicate with customers. All good people with great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eli and the lady at the front desk were superb they really did an amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. My assigned rep kept me very informed every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent. My representative kept in touch with me daily!
Returned Clean
My Experience - 5.0/5.0 -
I am satisfied for the job well done . And I’ve picked up my car before the due date of repairs. Because the manager told me on Monday but she called me on Friday morning for picking up. Thanks
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision from start to finish. The team was professional, communicative, and made the entire repair process smooth and stress-free. They kept me updated throughout the process and completed the repairs in a timely manner. My vehicle looks amazing, and I truly appreciate the attention to detail and excellent customer service. Thank you all for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend friends and colleagues
Repair Quality - 5.0/5.0 -
Good and quality repairs.
Customer Service - 5.0/5.0 -
Nice and respectful