Caliber - Kingwood

4.9 (5,477reviews)
98%
5455 Fm 1960 East,  Humble,  TX  77346

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,477)

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Customer Service

My Experience

Job well done! Best car repair experience that I've ever encountered. Everybody was courteous and professional!

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Repair Quality

Customer Service

Great customer service!

My Experience

The experience with the love and care that all of the staff gave me sad wonderful. Everybody_was friendly and answered every question that I had. I wad really impressed and grateful for this experience. Chris, David and the receptionis was wonderful.

Likely to Recommend

they where do friendly and helpful

Repair Quality

Customer Service

it was wonderful

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Repair Quality

Great service

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

There were some quality concerns on the paint job underneath the rear passenger door handle. I'm satisfied because it carries a lifetime warranty should the paint chip.

Customer Service

The front desk receptionist was especially friendly.

Likely to Recommend

Repair Quality

This was the 2nd time Caliber Collision worked on my car. The first time I was satisfied with the work they provided me with. This time I was over the moon happy with the work they provided me with! It's amazing! Caliber goes above and beyond to please their customers. I am extremely content with their services and I will definitely be recommending them!

Customer Service

Again they went above and beyond!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Getting the e-mailed messages was handy. Everyone was professional and informative.

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Customer Service

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Repair Quality

Customer Service

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Customer Service

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service with fast efficient repair work.

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Returned Clean

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Repair Quality

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

this is the best customer service I have ever recieved. I am In the customer service business. they should be the model for all of your participating centers.

My Experience

Greatly satisfied with the level and quality of service from Caliber Collision. The associates answered all my questions and kept me informed throughout the entire process. I would recommend Caliber Collision.

Likely to Recommend

I am not only not going to recommend but i am going to make sure that none of my friends go there ever. And i will share my horrible experience on facebook and other social media

Repair Quality

A complete disaster and manager is dishonest

Customer Service

The only person that give the face and apologize is the front desk girl

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was told my original appointment was rescheduled due to the needs of another customer that needed a late appointment.

Returned Clean