Caliber - Kingwood

4.9 (5,478reviews)
98%
5455 Fm 1960 East,  Humble,  TX  77346

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,478)

My Experience

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during date of pick up my car was no way ready to be picked up, due to paint issue and lift gate issue but yet i was called to come pick up my vehicle in disappointment. I didn’t want to leave this bad review, but I have been consistently getting text messages for this. I brought my car to Caliber thinking I would get 10 out of 10 service.

Customer Service

Returned Clean

My Experience

I was extremely satisfied with my experience at Caliber Collision. The customer service, updates via text, front desk receptionist and other team members that assisted me from the start to the time I picked up my vehicle. Also, the fast service was great! I am very pleased with the vehicle damage repairs. Thank you to all Caliber Collision team members! Great experience! Vera Somers

Likely to Recommend

I will definitely recommend Caliber Collision, also great customer service with contacting rental car company.

Repair Quality

Extremely satisfied with the work/repairs that Caliber Collision has done on my vehicle. The customer service was excellent! From the front desk team member to the team member that walked me through the completion at pick up. She asked my questions and I am completely satisfied with the great work that was done! Thank you to all the team members that worked on my vehicle repairs.

Customer Service

Excellent customer service and excellent repairs on my vehicle! Thank you!

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Great job on the vehicle. Great customer service from the repair staff and the front desk staff.

Repair Quality

Everything was easy and pleasant. The staff did a great job.

Customer Service

Everything was easy and pleasant. The staff did a great job.

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My Experience

“I had an outstanding experience with Caliber Collision. Their professionalism, timeliness, and exceptional repair quality blew me away. On top of that, their customer service was top-notch—every step of the process, they kept me informed and made me feel valued. I highly recommend them to anyone needing auto repairs!”

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I would say 11 if I could. Caliber Collision will be my first and only recommendation to others.

Repair Quality

Nash had amazing communication with me and kept me in the loop throughout the process. In addition, she hassled with Fred Loya to make sure the supplemental estimates were taken care of in a timely manner. Caliber Collision also had a great relationship with Enterprise ensuring I had a vehicle at the time I dropped off my car and the rental car turn-in was seamless thanx to the team there. The car looks amazing and I wouldn’t chose any other collision shop ever again.

Customer Service

As mentioned before, fantastic relationship with Enterprise making the rental car arrangements seamless and painless.

Returned Clean

My Experience

Lovely friendly people. Kept me informed continuously through the job. Courteous and a big thank you to picking me up to come get my car.

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Repair Quality

Repair work was done great very happy with it. Very happy with the daily at least by daily updates that really was needed by me and you'all came through with flying colors. Thank you.

Customer Service

Repair work was done great very happy with it. Very happy with the daily at least by daily updates that really was needed by me and you'all came through with flying colors. Thank you.

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My Experience

Thank you so much for doing a great job. It was finished so quickly way before the estimate time. The staff always kept me updated with the process of the job. Once again thank you for your great work.

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Great communication by Roy

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Thank you for your excellent services!!!

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Your staff are very attentive to the customer needs , warming , pleasant good customer service . I would recommend you to Family & Friend . Be Blessed 🙏

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