Caliber - Kissimmee

4.8 (4,613reviews)
97%
1855 S John Young Parkway,  Kissimmee,  FL  34741

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,613)

Likely to Recommend

Repair Quality

My car looks like new! Excellent work, well done!

Customer Service

Returned Clean

My Experience

Keep on doing what you are doing. If improvements need to be made, your tesm will find the why and how of it.

Likely to Recommend

Repair Quality

Customer Service

The personnel were courteous and seemed knowledgable.

Returned Clean

My Experience

great job on my car

My Experience

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Repair Quality

Customer Service

Repaired sooner than expected and the car looks great. Thank You.

My Experience

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Repair Quality

The passenger door is still bit hard to close.

Customer Service

The person who came to inspect the car friendly and explained the process.

Returned Clean

My Experience

When I dropped off the car, I asked the gentleman to provide a quote for a small area on the front left that had been pushed in. This was separate from the claim. He said it would be easy to push out since the bumper would be off, and they would contact us with a quote. He circled the area in red and wrote “ customer pay” on the car in huge letters. The car was done 2 weeks early, which was great, but no one ever called us to say they couldn’t fix it or provide a quote. So now the one side with repairs looks super great, (thank you), but we still have the dent on the other side. I mean there were huge red letters…someone just erased them and moved on.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

The reception can be a bit friendlier.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelent service! and amazing customer service.thank you!

Likely to Recommend

Always!

Repair Quality

Excellent service and friendly persons!

Customer Service

Great attention!

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

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Repair Quality

Brian was great. We were very happy with the service we received. Even though there were a couple of minor issues at pick up. Those issues were taken care of timely. Thank you Brian for being very professional and a pleasure to work with.

Customer Service

Brian was a true pleasure to work with.

Returned Clean

Likely to Recommend

Repair Quality

As far as I can tell the repair has made the car as good as it was before the incident.

Customer Service

The men who helped me with the car before and after did a great job explaining what would be done and making me feel important and cared for. My only concern was the young woman behind the counter. Especially when I first came in. She chomped gum vigorously and was not very warm or polite.

Returned Clean

My Experience

All is good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean