Caliber - St Cloud

4.9 (4,252reviews)
99%
1470 Tilestone Rd,  St Cloud,  FL  34771

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,252)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, highlighting flawless repairs, perfect paint matching, and vehicles returned looking brand new. The team is widely recognized for outstanding professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout every stage of the repair process. Timeliness is another highlight, as repairs are repeatedly completed ahead of the promised date, often surprising customers. A few customers noted isolated concerns such as missed repair areas, missing parts, or cleanliness, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"Repair turnaround was much quicker than estimated."
"... friendly and kept me updated throughout the process. They finished the repairs ahead of schedule, and the craftsmanship is perfect. A truly hassle-free experience. I wont ..." Read more
"My vehicle was done in record time. I am truly grateful for that."
"... that the CRV was ready before the estimated time. The communication throughout the wait was appreciated." Read more
"... I was kept well informed throughout the process. Communication is key to a happy customer, which is exactly what I am." Read more
"Tha amount of communication was great. I never questioned where in the process we were. Delivered early!"

My Experience

This was my husband’s and I’s first experience dealing with an accident and we are verifying satisfied with the attention and service Branden gave us. We appreciate the detailed attention and reassurance during the process.

My Experience

Staff was friendly and professional.

My Experience

I was briefed, they did exactly as they told me and I was able to pick up my car without any problems

Likely to Recommend

Repair Quality

Great service and beat expectations

Customer Service

Great communication

Returned Clean

My Experience

David was amazing. He works for caliber collision and is a claim adjuster as well. He told me I have nothing to worry about, and that was absolutely the case. I dropped off the keys for my vehicle. They worked with enterprise which was short distance. enterprise picked me up of course that’s also part of my full coverage policy. The vehicle was left and I was always informed of what was going on. The app is truly amazing. He notified me of every step of the way even up until picking up the car he took the time to Express in detail all the repairs. Thank you so very much for making a crazy experience such a pleasant one. Not that I want to go through this again but if I did I know exactly where to go. Thank you David for being so attentive to your customers. Spot on with the quote and spot on with the repairs.

My Experience

I was really impress with the service I got. The body work they did on my car was excellent. The gentleman that helped me, I believe his name is David. He was very courteous and professional. I will highly recommend Calibre Collision to my friends. Again, I would like to say thank you to David for being so courteous and so professional and a job well done.

My Experience

My Experience

Took longer than I expected, but the work was superior! I am 100% happy with the results!

My Experience

Muy satisfecho con su trabajo. Realmente lo recomendaria .Excelente gracias, gracias.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dealt with David helping me with my whole repair process and honestly he was amazing. He kept me updated the whole time and made multiple phone calls to keep me in the loop explaining everything. He understood that my truck is like my baby and took great care of the repairs. The caliper team was amazing!

My Experience

This is the first time using Caliber Collision and it was a great experience all the way around. From check-in, throughout the repair process and final delivery. Thank you Jeff and team!

My Experience

My Experience

Excellent service. Friendly staff

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Rich, my service advisor, was incredibly responsive & professional throughout the repair process.

Returned Clean

My Experience

Jeff was very informative and helpful throughout the process

Likely to Recommend

Repair Quality

Jeff was very helpful and professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10/10 – Highly recommended! They kept me updated throughout the entire process with regular progress reports, worked incredibly fast, and maintained a well-organized, structured process from start to finish. Everything was handled professionally and efficiently.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

After the repair on my truck it's looks like new very happy with the results.

Customer Service

Good customer service, happy faces, professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean