Caliber - St Cloud

4.9 (4,217reviews)
99%
1470 Tilestone Rd,  St Cloud,  FL  34771

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,217)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular text and phone updates that kept them informed at every step. The timeliness of repairs frequently exceeded expectations, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism and friendliness are repeatedly commended, with customers appreciating the thorough explanations of repair processes and the attention to detail in workmanship. The quality of repairs is consistently described as excellent, with many noting their vehicles looked brand new upon completion. Several customers mention the added value of vehicle cleaning services and the seamless coordination with rental car companies. The warranty coverage and lifetime guarantees on work performed provide additional customer confidence. Multiple reviews indicate strong likelihood of recommending the shop to others and returning for future needs.
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"The vehicle looks brand new! Everyone did an awesome job!"
"Our car was not only clean, but looked perfectly brand new"
"Definitely 10. Vehicle looks like it was never involved in an accident."
"My experience was positive from start to finish!"
"It was repaired earlier than expected."
"It was ready a few days prior."
"Actually, it was completed ahead of schedule"
"Earlier"
"Even before they said."
"... that the CRV was ready before the estimated time. The communication throughout the wait was appreciated." Read more
"I was updated via text during every step of the process so I never had to guess what was happening."
"Great communication through the entire process!"
"Tha amount of communication was great. I never questioned where in the process we were. Delivered early!"

My Experience

Fit and finish back to factory specs. David very helpful and kept us informed throughout a relatively quick start to finish process. We appreciate his extra attention to the small details.

My Experience

Branden did a fantastic job fixing my car bumper.

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My Experience

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100% I would … their work is outstanding.. I love that place from the front desk to the advisor just overall the experience was phenomenal… Once again I love this place !!!

Repair Quality

They did a fantastic job!!!

Customer Service

The staffing was absolutely phenomenal. Friendly / Great greetings and always have a smile on their faces

Returned Clean

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Returned Clean

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David help me in the process for the 10

Customer Service

David

My Experience

Repair is amazing. Rich was really nice and communicated every step of the way. Would recommend!

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Repair Quality

Super professional. Repair was amazing. Rich was really nice and communicated every step of the way!

Customer Service

Rich was really nice and communicated every step of the way!

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Returned Clean

My Experience

Great customer service. They always kept in contact with new updates on their work. The job was done before the promise date. Recomended to anybody 100%.

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Repair Quality

Great customer service. The kept you informed trough the hole process. And got it done before the estimated date. Love it, would recommend to anyone.

Customer Service

Returned Clean

My Experience

Rich Nguyen and his crew at Caliber Collision St Cloud absolutely crushed it! They went above and beyond fixing noted dents and flaws, and my car looks AMAZING. Couldn’t be happier — thank you!

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Returned Clean

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Returned Clean

My Experience

My Experience

The service and quality of work was awesome. Brandon customer service was outstanding.

My Experience

David has great customer service, very satisfied with my car. I highly recommend caliber collision they handle everything , front desk calls rental company to pick you up, that was very helpful!

Likely to Recommend

I would 100% recommend this place to anyone. Wish I could take my car here for repairs and oil changes. They are amazing

Repair Quality

Staff was great.

Customer Service

customer service was great

My Experience

Likely to Recommend

Repair Quality

Great customer service and repair work

Customer Service

Returned Clean

My Experience

Branden my technician was superb! He did an excellent job explaining the process and walking me through my car’s repair. After the repair, he explained all the repairs and the warranty. I feel confident in his work and I feel safe in my vehicle now.

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Great customer service and communication

Customer Service