Caliber - St Cloud

4.9 (4,405reviews)
98%
1470 Tilestone Rd,  St Cloud,  FL  34771

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,405)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted that their vehicles were returned looking brand new, with repairs exceeding expectations. The team was widely recognized for exceptional communication, providing regular text and phone updates throughout every stage of the repair process. A recurring positive theme was that repairs were completed ahead of schedule, which customers greatly appreciated. The friendly, welcoming, and knowledgeable staff created a stress-free experience, even in difficult post-accident situations. A few customers noted minor issues such as small parts being missed or cleanliness concerns, reflecting areas customers themselves mentioned for improvement.
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"... an outstanding job restoring my vehicle, and the quality of workmanship exceeded my expectations. The repairs were completed professionally, and my ..." Read more
"After the repair on my truck it's looks like new very happy with the results."
"My car was ready when promised, the repairs are perfect! The staff was amazingly friendly and helpful, keeping me informed of repairs along ..." Read more
"Several days earlier."
"My car was ready for pick up 4 days prior the estimated date. Very happy with that."
"... friendly and kept me updated throughout the process. They finished the repairs ahead of schedule, and the craftsmanship is perfect. A truly hassle-free experience. I wont go anywhere ..." Read more
"... vehicle repair service was impressively fast; they returned it ahead of schedule and kept me constantly updated on the repair progress via text message." Read more
"Yes they communicated every step of the way and ensured I was always updated and no surprises either they were extremely straight forward"
"... I was kept well informed throughout the process. Communication is key to a happy customer, which is exactly what I am." Read more
"10/10 – Highly recommended! They kept me updated throughout the entire process with regular progress reports, worked incredibly fast, and maintained a well-organized, ..." Read more
"... that the CRV was ready before the estimated time. The communication throughout the wait was appreciated." Read more
"Great communication"

My Experience

I had a great experience with Caliber Collision from beginning to end. The team did an excellent job handling my vehicle repairs, and I truly appreciate the professionalism and quality of their work. I especially want to recognize David, who was absolutely wonderful throughout the entire process. He kept me informed, communicated consistently, answered my questions, and made sure I was updated every step of the way. Having someone who takes the time to communicate and genuinely cares about keeping you informed makes such a difference, especially when dealing with the stress of an accident and repairs. Thank you, David, and the entire Caliber Collision team for making this experience such a positive one. I would definitely recommend them!

Likely to Recommend

Todo el tiempo

Repair Quality

Muy buen servicio…Muy agradecida…DLB

Customer Service

Muy buenos

My Experience

The costumer service and the work was great.

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My Experience

I was more then satisfied from the moment I dropped my truck off sandy took very good care of me and everybody was so nice also want to thank Rich for taking very good care of me he kept me updated on the work that I was getting repaired also want to thank David that did the paint work he did a great job everyone was very nice and took very good care of me yes I would give everyone a 10 or more and would recommend anyone to take there vehicle to caliber for repairs I just want to give another big thanks to everyone that took care of me

My Experience

I feel comfortable and satisfied

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Repair Quality

Customer Service

Returned Clean

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10/10 would reccomend

Repair Quality

Fantastic job and professionalism Would definitely reccomend to others

Customer Service

Couldn't beat the kindness and knowledge from this team of workers

Returned Clean

My Experience

⭐⭐⭐⭐⭐ I had a wonderful experience with Caliber Collision. They did an excellent job repairing my wife’s car, and we are extremely satisfied with the results. The quality of their work was outstanding, and the car looks great! What impressed me just as much as the repairs was how kind, friendly, professional, and welcoming everyone was throughout the entire process. They made everything easy and treated us with genuine care and respect. I truly appreciate the hard work and dedication of the entire team. Thank you for taking such good care of my wife’s vehicle. I highly recommend Caliber Collision to anyone looking for excellent service and quality repairs. Keep up the great work!

My Experience

Super happy with the job done and the service and explanation from Brandon!

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Customer Service

Communication was 10/10

My Experience

Amazing communication

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Repair Quality

Did a good job love my car

Customer Service

My Experience

The team was efficient , Assisted with my rental and quickly Efficiently fixed my car. David was very helpful.

My Experience

Great experience second time around also

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

All the staff at the St. Cloud Florida are extremely professional and kind. The work was excellent. A must to collision center to bring your vehicle.

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My Experience

Jeff was amazing, very professional and kept me informed throughout the entire process.

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Returned Clean

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