Gerber Collision & Glass - St. Cloud

4.9 (4,066reviews)
98%
3550 13th St,  St. Cloud,  FL  34769

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,066)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with repairs that make vehicles look like new and factory-perfect finishes. Communication stands out as a major strength, with customers appreciating daily updates via text messages, phone calls, and regular progress reports throughout the repair process. The team demonstrates outstanding professionalism, friendliness, and helpfulness from initial estimates through vehicle pickup. Timeliness exceeds expectations, with many repairs completed ahead of schedule and faster than anticipated. Customers highlight the clean, professional facility and the extra care taken to return vehicles spotless. The staff's dedication to customer satisfaction, transparency, and going above and beyond creates stress-free experiences that turn difficult situations into positive ones.
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"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more
"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more
"I am greatly satisfied with the job done in my car. As if nothing happened at all. Everyone was nice ..." Read more
"It took four attempts to get my car although Gerber said it was finished. Many adjustments had to be ..." Read more
"... fast, friendly and maintained great communication. The repair was factory new-like." Read more
"Completion was a few days early."
"12 days earlier than quoted"
"Vehicle was supposed to be ready at 19 days and was finished at day 8. That must be a guineas record."
"It was actually ready earlier than promised"
"Vehicle was ready a day earlier"
"Sending text daily to let me know."
"Daily communication was made by the shop keeping me informed of the status of the repairs."
"Loved them! Very communicative"
"We received updates daily or every other day!"
"Updates via text superb."

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Repair Quality

Customer Service

My Experience

Good Job...100% satified

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service! Thank you!

My Experience

Everyone there was so friendly and kind. Especially Jason and his weekly calls with updates on my vehicle. I felt like he really fought for us to make sure our vehicle was getting repaired correctly.

My Experience

Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished 2 days earlier than I expected! My car looks brand new! Highly recommend!!

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Repair Quality

Jason and staff made the process easy for me. My car looked great. Professional job.The rental company picked me up at Gerber.When my car was ready I left the rental car there to be picked up.

Customer Service

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Repair Quality

Very pleased. Reps are well versed with bedside manners and very communicative.

Customer Service

Updates were sent on an ongoing basis

Returned Clean

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Customer Service

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Repair Quality

Great service, amazing staff, and outstanding communication throughout the entire process. The job was completed ahead of schedule, and the quality of the work exceeded my expectations. I will definitely continue using their services whenever needed. Highly recommended!

Customer Service

My Experience

Jason was exceptional in communicating with me during the service repair. I really appreciate that level care especially during these stressful situations. Also, Tanji at the front desk was very personable and made my experience a very pleasant one. Thank you to both Gerber employees!!! Job well done.

Likely to Recommend

Repair Quality

Great service at Gerber! Especially Jason who kept me up to date on my cars progress. Also front desk Tanji who was so friendly and helpful. My car looks beautiful after all repair work . Thanks agsin Gerbet!!

Customer Service

Great

Returned Clean

My Experience

Thank you for h update s

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rest team

Customer Service

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I will highly recommend Gerber Collision & Glass

Repair Quality

Very satisfied with work and time frame it was done and the communications with Mr. Jason was great.

Customer Service

No complains whatsoever

My Experience

I wanna say thank you for fixing my car. I am happy with the work you guys do on my truck. It’s perfect.

My Experience

So far, the repair to the paintjob was done well.

Likely to Recommend

Repair Quality

Great service.

Customer Service

Returned Clean

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Repair Quality

I'm very please with the repair and for working with my insurance to get me the appropriate replacement parts to restore my vehicle with OEM parts. While there are many great 3rd party parts, many of them don't fit or look right. Gerber saved me the time and effort.

Customer Service

Returned Clean

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Repair Quality

Very satisfied with the service and professionalism. Excellent customer service, very friendly staff.

Customer Service

My Experience

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Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Outstanding job

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Customer Service