Gerber Collision & Glass - St. Cloud

4.9 (4,110reviews)
98%
3550 13th St,  St. Cloud,  FL  34769

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,110)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as factory-new or flawless. The team received high marks for proactive and transparent communication, with daily texts, calls, and updates keeping customers informed throughout the repair process. Timeliness was a standout strength, as vehicles were often completed ahead of schedule. Staff professionalism, friendliness, and genuine care were repeatedly highlighted. A small number of customers noted concerns around quality control on delivery, incomplete repairs, or communication gaps, reflecting areas customers themselves identified for improvement.
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"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship is outstanding. The team kept ..." Read more
"... process. The job was completed ahead of schedule, and the quality of the work exceeded my expectations. I will definitely continue using their services ..." Read more
"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."
"The quality of work was excellent. I would highly recommend."
"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches flawlessly, and my truck ..." Read more
"Vehicle was supposed to be ready at 19 days and was finished at day 8. That must be a guineas record."
"It was actually ready earlier than promised"
"Communication and updates were great. Completed before original time line. Car loos great!"
"The service was done expertly and quickly. The team finished a week earlier than anticipated. I would definitely recommend."
"The good part is single point contact. Need some improvement when the schedule is depend on third party."
"... needed it! I received all the attention I deserved! Everyone was very communicative and kept me informed every step of the way. The repairs on my car also met my expectations! ..." Read more
"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."
"Fast and over communicates. Stressless process"
"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished 2 ..." Read more
"We received updates daily or every other day!"

My Experience

My Experience

excellent service great job they work with and try to give the best deal possible I highly recommend them

My Experience

My Experience

Exceptional customer service and the repair on my Jeep went smoothly and got it back in no time. The body shop did an amazing job and my vehicle is as good as new.

Likely to Recommend

Repair Quality

Great experience with Gerber Collision & Glass! The staff was professional, friendly, and kept me updated throughout the process. My car looks great, and I’m very happy with the quality of the repairs. Highly recommend!

Customer Service

Great customer service from Gerber Collision & Glass! The staff was professional, friendly, and kept me updated throughout the process. They answered my questions and made the repair experience smooth and stress-free. My car looks great, and I’m very happy with the quality of the repairs. Highly recommend!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m so pleased. I was met with such pleasantness. Miss Tanji is awesome, such a pleasant and pleasing personality. Jason explained the steps for the repair and even brought to my attention that my car had a paint job before, I was not aware of.this. He kept me informed every step of the repairs, either by text or a phone call. I’m super pleased with the job that was done. I am sharing my experience with others telling them about my awesome experience with you guys. Thank you Gerber Collision and God Bless your business!!!

Likely to Recommend

I’m already telling friends and family about the red carpet service i received there.

Repair Quality

Gerber service was awesome. They explained everything, kept you updated on the repair. The job done was very satisfactory. Everyone there was very friendly, kind and helpful.

Customer Service

Jason was very detailed on the work to be done. Kept me posted often on the repairs progress. Was so happy with their service I am telling everyone about their service.

My Experience

Jason was amazing! He did everything he said he would and exceeded our expectations!

Likely to Recommend

Repair Quality

Customer service was excellent and my vehicle was repaired quickly.

Customer Service

My Experience

The updates on the progression of my repairs wad so nice! Also, my repairs were done today (9/3) when my original completion date was 9/10. They did a great job on my car.

Likely to Recommend

Repair Quality

They did a great job on my Highlander. Also they give calls during the process to let you know what's happening. Great communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I’m extremely satisfied with my experience at Gerber Collision & Glass. Everyone was very helpful and professional, but I especially want to thank Jason for going above and beyond. He called me every week to keep me updated on the progress of my car, which I really appreciated. The repairs were completed in a very short amount of time, and I couldn’t be happier with the results. My car looks perfect, functions perfectly, and honestly feels even better than it did before. The entire process was smooth and stress-free, and I always felt like I knew what was going on. I highly recommend Gerber Collision & Glass. I’m more than happy with how everything turned out and very grateful to Jason and the entire team for taking such great care of my car!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Service! Awesome Customer Care!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Jason was absolutely amazing! Loved his communication, the consistent updates, informing on how everything works and giving me the best customer service I could have had! I will forever be a returning customer if I ever need anything in the future! I will send any and everyone I know here! The work was amazing and so are the people! I love seeing a business care about their people & customers !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was damage to the passenger door. I only found it when I went around to the passenger door and found it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The job was good the service was outstanding and the communication outstanding to thank you for a great service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They contacted me twice weekly to give me updates on the car. Very nice employees.

Customer Service

Wonderful people

My Experience