Gerber Collision & Glass - St. Cloud

4.9 (4,151reviews)
98%
3550 13th St,  St. Cloud,  FL  34769

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,151)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, factory-like, and restoring vehicles to pre-accident condition. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating daily texts, phone calls, and proactive updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including incomplete repairs, unexpected costs, and occasional communication gaps on unresolved items, as shared directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
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"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more
"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more
"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."
"... friendly, and kept me updated throughout the process. My car looks great, and Im very happy with the quality of the repairs. Highly recommend!" Read more
"I can only praise Gerber service. From day one service was incredible, efficient, personalized and perfect. Im so thankful for everything. The overall ..." Read more
"... kept me updated throughout the process. They even finished my car ahead of schedule, and the repairs look great. Im extremely happy with the entire experience and ..." Read more
"Still NOT ready."
"Understandable, took a bit longer due to parts availability."
"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."
"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished ..." Read more
"... needed it! I received all the attention I deserved! Everyone was very communicative and kept me informed every step of the way. The repairs on my car also met my expectations! ..." Read more
"... Glass! The staff was professional, friendly, and kept me updated throughout the process. They answered my questions and made the repair experience smooth and stress-free. ..." Read more
"Fast and over communicates. Stressless process"

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am completely satisfied with the way they fixed my car they did an amazing job They were very thorough and fast. They made it look like nothing even happened and on top of that, they did something extra to my car, that they didn't have to do but they did and for that I am super thankful!

My Experience

Loved the updates and that it was completed ahead of schedule.

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My Experience

Jason kept me informed on the progress that was going on.: The Sentra looks great.. TYSM

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Repair Quality

Customer Service

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Repair Quality

Very good Job

Customer Service

Excellent communication from start to finish

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Repair Quality

The repairs came out excellent. The only thing is that I don’t know if the chrome bumper was replaced? It still had the original front tag on it and when I removed it to check I still saw the 4 holes that were originally there that held the front tag.

Customer Service

I was called and informed constantly

Returned Clean

My Experience

Thank You, Great Job AGAIN!!!’

My Experience

Good morning, I was concerning about the cleaning inside and outside. Can I stop and get done still dirty from the marked you guys used. Also you wet my car my window after it get dryer look terrible. Maybe you don’t include the details cleans in my car. Respectfully wait for you to call me and explain why no body home a clean car. The paint and fix the car it is not complaint my car is brand new. Sincerely, Maria Londono 407-577-4505

My Experience

My Experience

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Total mente

Repair Quality

Demasiado satisfecho con el servicio,un trabajo 100%,profesional desde el mismísimo comienzo,,Front desk attendant ,,hasta el manager,,d verdad,muchas gracias

Customer Service

Muchas gracias por tu rápido y profesional atención

Returned Clean

My Experience

They fixed my car in a timely manner. The car looks amazing. Thank you for a job well done!!!

Likely to Recommend

Repair Quality

Professionally job well done both in communication and the actual body work completed

Customer Service

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Repair Quality

Excellent service from start to finished.

Customer Service

Returned Clean

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Repair Quality

Jason and the Gerber team were excellent. We really appreciated the transparency and consistent updates from the team

Customer Service

Exceptional

Returned Clean

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Customer Service

Returned Clean

My Experience

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Customer Service