Gerber Collision & Glass - St. Cloud

4.9 (4,151reviews)

98%

(321) 805-5000

3550 13th St, St. Cloud, FL 34769

98%

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3550 13th St
St. Cloud, FL 34769

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About Gerber Collision & Glass - St. Cloud

See Photos

3550 13th St
St. Cloud, FL 34769

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (4,151)

Sort By:
Newest
Rating

3,402 Customers Rated

5 Stars

69.6% Complete

(2890)
4 Stars

6.9% Complete

(287)
3 Stars

1.5% Complete

(63)
2 Stars

1% Complete

(42)
1 Star

0.5% Complete

(19)
< 1 Star

2.4% Complete

(101)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, factory-like, and restoring vehicles to pre-accident condition. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating daily texts, phone calls, and proactive updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including incomplete repairs, unexpected costs, and occasional communication gaps on unresolved items, as shared directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more

"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more

"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."

"... friendly, and kept me updated throughout the process. My car looks great, and Im very happy with the quality of the repairs. Highly recommend!" Read more

"I can only praise Gerber service. From day one service was incredible, efficient, personalized and perfect. Im so thankful for everything. The overall ..." Read more

"... kept me updated throughout the process. They even finished my car ahead of schedule, and the repairs look great. Im extremely happy with the entire experience and ..." Read more

"Still NOT ready."

"Understandable, took a bit longer due to parts availability."

"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."

"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished ..." Read more

"... needed it! I received all the attention I deserved! Everyone was very communicative and kept me informed every step of the way. The repairs on my car also met my expectations! ..." Read more

"... Glass! The staff was professional, friendly, and kept me updated throughout the process. They answered my questions and made the repair experience smooth and stress-free. ..." Read more

"Fast and over communicates. Stressless process"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more

"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more

"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."

"... friendly, and kept me updated throughout the process. My car looks great, and Im very happy with the quality of the repairs. Highly recommend!" Read more

"I can only praise Gerber service. From day one service was incredible, efficient, personalized and perfect. Im so thankful for everything. The overall ..." Read more

"... kept me updated throughout the process. They even finished my car ahead of schedule, and the repairs look great. Im extremely happy with the entire experience and ..." Read more

"Still NOT ready."

"Understandable, took a bit longer due to parts availability."

"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."

"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished ..." Read more

"... needed it! I received all the attention I deserved! Everyone was very communicative and kept me informed every step of the way. The repairs on my car also met my expectations! ..." Read more

"... Glass! The staff was professional, friendly, and kept me updated throughout the process. They answered my questions and made the repair experience smooth and stress-free. ..." Read more

"Fast and over communicates. Stressless process"

Rosanna (Nissan owner) reviewed 11/12/26

Christopher (Toyota owner) reviewed 11/10/26

I am completely satisfied with the way they fixed my car they did an amazing job They were very thorough and fast. They made it look like nothing even happened and on top of that, they did something extra to my car, that they didn't have to do but they did and for that I am super thankful!

David (Ford owner) reviewed 11/9/26

Loved the updates and that it was completed ahead of schedule.

Keith (Chevrolet owner) reviewed 11/9/26

Ingrid (Kia owner) reviewed 11/7/26

Carmen (Nissan owner) reviewed 11/6/26

Jason kept me informed on the progress that was going on.: The Sentra looks great.. TYSM

Andrea (Toyota owner) reviewed 11/2/26

Rafael (BMW owner) reviewed 11/2/26

Very good Job

Excellent communication from start to finish

Aramis (RAM owner) reviewed 11/2/26

The repairs came out excellent. The only thing is that I don’t know if the chrome bumper was replaced? It still had the original front tag on it and when I removed it to check I still saw the 4 holes that were originally there that held the front tag.

I was called and informed constantly

Teresa (Toyota owner) reviewed 10/31/26

Thank You, Great Job AGAIN!!!’

Maria (Toyota owner) reviewed 10/31/26

Good morning, I was concerning about the cleaning inside and outside. Can I stop and get done still dirty from the marked you guys used. Also you wet my car my window after it get dryer look terrible. Maybe you don’t include the details cleans in my car. Respectfully wait for you to call me and explain why no body home a clean car. The paint and fix the car it is not complaint my car is brand new. Sincerely, Maria Londono 407-577-4505

Dionna (Nissan owner) reviewed 10/30/26

Scott (Nissan owner) reviewed 10/29/26

Stephanie (Lexus owner) reviewed 10/28/26

Total mente

Demasiado satisfecho con el servicio,un trabajo 100%,profesional desde el mismísimo comienzo,,Front desk attendant ,,hasta el manager,,d verdad,muchas gracias

Muchas gracias por tu rápido y profesional atención

Roehl (Toyota owner) reviewed 10/28/26

They fixed my car in a timely manner. The car looks amazing. Thank you for a job well done!!!

Professionally job well done both in communication and the actual body work completed

Guillermo (Jeep owner) reviewed 10/26/26

Excellent service from start to finished.

Austin (Kia owner) reviewed 10/26/26

Jason and the Gerber team were excellent. We really appreciated the transparency and consistent updates from the team

Exceptional

Janet (Acura owner) reviewed 10/24/26

Sonia (Honda owner) reviewed 10/23/26

Robert (Ford owner) reviewed 10/23/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - St. Cloud

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Gerber Collision & Glass - St. Cloud

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,151)

3,402 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean