Caliber - Lake Havasu City

5.0 (1,784reviews)

99%

(928) 855-5363

1871 Industrial Blvd, Lake Havasu City, AZ 86403

99%

See Photos

1871 Industrial Blvd
Lake Havasu City, AZ 86403

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Lake Havasu City

See Photos

1871 Industrial Blvd
Lake Havasu City, AZ 86403

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,784)

Sort By:
Newest
Rating

1,406 Customers Rated

5 Stars

71.1% Complete

(1269)
4 Stars

4.8% Complete

(86)
3 Stars

1.2% Complete

(21)
2 Stars

0.7% Complete

(12)
1 Star

0.2% Complete

(4)
< 1 Star

0.8% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new after repairs, showcasing exceptional craftsmanship and attention to detail. The team received high marks for professionalism, friendliness, and going above and beyond to ensure customer satisfaction. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process, keeping them informed at every stage. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the estimated date. A few customers mentioned minor areas for improvement, including occasional communication gaps and small details missed during inspection, but these were far outweighed by the overwhelmingly positive experiences shared.

Select to learn more

Service Quality
Timeliness
Communication

"... repairs and both times they have been excellent! Left my car looking good as new! They were quick with communication and constant updates on the progress ..." Read more

"... the following day first off the staff was amazing they go above and beyond to make sure you leave there with great confidence your vehicle is in great ..." Read more

"... to have been done correctly with the exception of a slight dent on the right fender that appears to have been overlooked. I contacted your office ..." Read more

"It was ready about 10 days before they originally predicted"

"... you. My experience greatly exceeded my expectations. Car looks great and was done sooner than expected. Appreciated the updates and friendly interaction" Read more

"Did an awesome job and got it done wicked fast!"

"It was ready about 10 days before they originally predicted"

"Was a few days past but it was understandable cause the camera on the front would not calibrate ..." Read more

"Great communication!! Kept me informed daily"

"... from the first phone call to the day I picked it up the service advisor keep me informed. The process was so smooth. I would double that 10 that I gave ..." Read more

"Needed more communication."

"They only called me once and they kept on saying that they were going to look at my window and obviously they didnt and its very ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... repairs and both times they have been excellent! Left my car looking good as new! They were quick with communication and constant updates on the progress ..." Read more

"... the following day first off the staff was amazing they go above and beyond to make sure you leave there with great confidence your vehicle is in great ..." Read more

"... to have been done correctly with the exception of a slight dent on the right fender that appears to have been overlooked. I contacted your office ..." Read more

"It was ready about 10 days before they originally predicted"

"... you. My experience greatly exceeded my expectations. Car looks great and was done sooner than expected. Appreciated the updates and friendly interaction" Read more

"Did an awesome job and got it done wicked fast!"

"It was ready about 10 days before they originally predicted"

"Was a few days past but it was understandable cause the camera on the front would not calibrate ..." Read more

"Great communication!! Kept me informed daily"

"... from the first phone call to the day I picked it up the service advisor keep me informed. The process was so smooth. I would double that 10 that I gave ..." Read more

"Needed more communication."

"They only called me once and they kept on saying that they were going to look at my window and obviously they didnt and its very ..." Read more

Debra (Toyota owner) reviewed 8/28/26

I found the customer service (Kim) to be exceptionally friendly, professional, and helpful. Also, It was comforting to receive updates on the progress of my RAV4 during a very hard hit in life. Over all very satisfied

Vicki (Honda owner) reviewed 8/28/26

I am so happy with Caliber Collison here in Lake Havasu. I brought my car in on Monday and it was done by Thursday, before their estimated date of completion. Everyone there was friendly and kept me informed. Highly recommend them.

James (RAM owner) reviewed 8/28/26

Great and friendly and knowledgeable people.

Jody (Ford owner) reviewed 8/28/26

The staff were very pleasant and helpful throughout the repair process. Great communication and fast service. I’m very pleased with the service and will definitely suggest you to possible clients.

Sol (Toyota owner) reviewed 8/24/26

I have no complaints about the service I received; on the contrary, I am very satisfied and recommend it.

Excellent job

Excellent service and quality of service.

Kristen (Jeep owner) reviewed 8/24/26

My vehicle was taken in quickly and fixed withing the week. Very professional and great work.

Martin (GMC owner) reviewed 8/22/26

Above and beyond the usual high quality of work done at Caliber. I have had several other repairs done by Caliber and I will always go back to them for any repairs needed in the future. Thank you for making my truck look like new. Amazing work!

Monique (Kia owner) reviewed 8/19/26

Awesome customer service, you don't find that anymore. Answered all questions and even returned the rental for me. I could not be happier with your services.

Sandra (Toyota owner) reviewed 8/19/26

Matt (Hyundai owner) reviewed 8/17/26

Looks awesome

Rick (RAM owner) reviewed 8/17/26

Steven (Ford owner) reviewed 8/17/26

Everyone was very helpful. Always with a smile and accommodating on any questions. A special shoutout to Chanda Shaha for taking such great care of us. Steve and Neoma

Jasmine (Toyota owner) reviewed 8/17/26

Judith (Lincoln owner) reviewed 8/14/26

They comleted my car in a very timely matter. They were kind and considerate of my feelings during this situation. Very easy to deal with.

Customer service was the best I have experienced in a long time.

Kathleen (RAM owner) reviewed 8/12/26

The staff made the whole thing easy.

Todd (Toyota owner) reviewed 8/10/26

Marie (Chevrolet owner) reviewed 8/10/26

They where friendly professional and concerned about the car. They went over and above what I expected and the text messages were very helpful. My car looks brand new! Thank you!

My car looks like new after all the damage

Very friendly and helpful when I had a issue

Susan (Chevrolet owner) reviewed 8/7/26

Great job, very happy number 10

Laurie (Toyota owner) reviewed 8/7/26

You guys did an excellent job!! And you were nice enough to get us a rental car, and even returned it for us. We appreciated working with you. You went above and beyond.

Thank You!! You all did a great job

Sherry (Ford owner) reviewed 8/5/26

Office personal was very nice and friendly. The job was done beautifully and quickly. I would recommend this shop to everyone.

Top of reviews

Don's Auto Body & Towing

4.9 1,149 reviews
1962 Acoma Blvd W
Lake Havasu City, AZ 86403
Loves Auto Body & RV LLC

4.8 203 reviews
1600 West Acoma Blvd #10
Lake Havasu City, AZ 86403
Bradley Collision Center

5.0 191 reviews
1720 W Acoma Blvd #B
Lake Havasu City, AZ 86403

view more shops in: Lake Havasu City | 86403

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Lake Havasu City

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Lake Havasu City

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,784)

1,406 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0