Don's Auto Body & Towing

4.9 (1,148reviews)

97%

(928) 855-5806

1962 Acoma Blvd W, Lake Havasu City, AZ 86403

97%

See Photos

1962 Acoma Blvd W
Lake Havasu City, AZ 86403

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About Don's Auto Body & Towing

See Photos

1962 Acoma Blvd W
Lake Havasu City, AZ 86403

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

One stop Collision Repair Shop

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 4:00 pm
Tue	7:00 am - 4:00 pm
Wed	7:00 am - 4:00 pm
Thu	7:00 am - 4:00 pm
Fri	7:00 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,148)

Sort By:
Newest
Rating

1,088 Customers Rated

5 Stars

88.8% Complete

(1019)
4 Stars

3.6% Complete

(41)
3 Stars

1.3% Complete

(15)
2 Stars

0.4% Complete

(5)
1 Star

0.3% Complete

(3)
< 1 Star

0.4% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The repair work is frequently described as exceptional, with paint matching perfectly and damage fully restored. Timeliness is a strong highlight, as numerous customers noted their vehicles were completed on or ahead of schedule. Communication throughout the repair process received widespread appreciation, with customers valuing regular text and call updates that kept them informed at every stage. The professionalism and friendliness of the staff were repeatedly commended, contributing to an overall welcoming experience. Additional touches such as vehicle cleaning and shuttle services were pleasant surprises that elevated customer satisfaction. A small number of customers noted opportunities for improvement, including more proactive communication during delays and clearer billing details on repair statements, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"The team at Dons is very thorough and did a fantastic job repairing my Yukon after a hit and run causing extensive damage to the frontside. The paint ..." Read more

"... days earlier than expected. Car looked like new... Body work and painting was perfect!" Read more

"Best car body shop in town. Make no mistake, go to Don's Auto Body. They a professional and with exceptional ..." Read more

"The job they do is better than factory. Customer service at it best. Thank you"

"... rear-ended and was so upset. The guys at Dans auto body restored it even better than you and you would never be able to tell." Read more

"Repair was complete faster than I expected outstanding"

"Earlier than I had anticipated"

"... customer service! Excellent work! Thank you so much. Dons got my car done sooner than expected. Beautiful job!" Read more

"... their time estimates are! People need their cars and Don's completed the repairs fast and with quality work!" Read more

"Repair was completed on the date as estimated"

"They sent me texts and calls to keep Me up to date on a regular basis."

"I received periodic progress reports"

"Everyday they texted me with. The process"

"Great work, quick turnaround. Very friendly and kept me updated. Very pleased with Don's Auto Body!!!"

"Communication was excellent on what appeared to be an automated system until the last couple of days when ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The team at Dons is very thorough and did a fantastic job repairing my Yukon after a hit and run causing extensive damage to the frontside. The paint ..." Read more

"... days earlier than expected. Car looked like new... Body work and painting was perfect!" Read more

"Best car body shop in town. Make no mistake, go to Don's Auto Body. They a professional and with exceptional ..." Read more

"The job they do is better than factory. Customer service at it best. Thank you"

"... rear-ended and was so upset. The guys at Dans auto body restored it even better than you and you would never be able to tell." Read more

"Repair was complete faster than I expected outstanding"

"Earlier than I had anticipated"

"... customer service! Excellent work! Thank you so much. Dons got my car done sooner than expected. Beautiful job!" Read more

"... their time estimates are! People need their cars and Don's completed the repairs fast and with quality work!" Read more

"Repair was completed on the date as estimated"

"They sent me texts and calls to keep Me up to date on a regular basis."

"I received periodic progress reports"

"Everyday they texted me with. The process"

"Great work, quick turnaround. Very friendly and kept me updated. Very pleased with Don's Auto Body!!!"

"Communication was excellent on what appeared to be an automated system until the last couple of days when ..." Read more

Nita (Toyota owner) reviewed 8/27/26

Randal (Buick owner) reviewed 8/24/26

Dons Auto Body are the best. Chad and his team go above and beyond

Irma (Chevrolet owner) reviewed 8/24/26

Your team did a great job! Thank them all for me !

Lori (Honda owner) reviewed 8/24/26

Very good job. Not sure why weather stripping was replaced on front right door and not rear right door but overall work is very nice

Ronald (Chevrolet owner) reviewed 8/24/26

Absolutely

Dons Auto Body was great. Truck looks like new. Thank You

Enrique (Dodge owner) reviewed 8/24/26

Everyone I talked to was super helpful and friendly. Got the job done extremely quick, my car looks new again. Thank you!

Yvonne (Toyota owner) reviewed 8/21/26

Dons Auto Body has always been a top notch team for us for 40 years. A++ in every area. Thank so very much .Roger & Yvonne Litchfield.

We only trust Don's Auto body. We have chosen them for 40 years and have never been disappointed with their expertise, professionalism, an outstanding finished job. Thank you Roger & Yvonne Litchfield.

Salvatore (Toyota owner) reviewed 8/20/26

Great job as usual!!!!!

Larry (Subaru owner) reviewed 8/13/26

Everything was great! Our vehicle was fixed more quickly than estimated and the repairs are excellent.

Excellent from start (estimate) to finish.

Debra (Hyundai owner) reviewed 8/12/26

Looks like new

Prompt courteous service! They kept us updated through the whole process!

Tanya (Dodge owner) reviewed 8/10/26

Highly recommend this shop!

Dons auto body has been so kind and courteous. When our part wasn’t going to be in stock for 2 weeks they let us know before we dropped it off so it wasn’t just sitting in their shop for 2 weeks. We would have been without a vehicle. They repaired it quickly and did such a great job! It looks just like nothing ever happened. We couldn’t recommend them enough!

They were great!

Sandra (Toyota owner) reviewed 8/5/26

I love Don's Auto Body! It is the only auto body business I would go to. I've known Chad & his parents Don & Sue, for many years. Chad & his crew...especially Tyler, are great. Both Chad & Tyler are professional, honest, & very helpful. Chad handled my insurance claim & car rental with efficiency & made the process easy for me. I'm very happy with the repair of the huge dent in my car door. Thank you to Don's Auto Body!!

Carrie (Nissan owner) reviewed 7/31/26

Would recommend this to family and friends!

Very nicely done.

Great work, quick turnaround. Very friendly and kept me updated. Very pleased with Don's Auto Body!!!

Robert (Toyota owner) reviewed 7/28/26

Nona (Lexus owner) reviewed 7/21/26

William (GMC owner) reviewed 7/20/26

The friends I recommend to were already clients of Don's Auto Body in the past

Completely satisfied. Excellent.

Completely satisfied

Charlene (Toyota owner) reviewed 7/20/26

Great place

Great job in a timely manner Love the fellow that answered the phone cheerfully

William (Chevrolet owner) reviewed 7/18/26

Magdalena (Jeep owner) reviewed 7/14/26

Shelly (Cadillac owner) reviewed 7/9/26

They did an amazing job.

Having more communication would have been a plus from either the auto shop or my claims adjuster.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Don's Auto Body & Towing

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Don's Auto Body & Towing

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,148)

1,088 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -