Caliber - Lake Worth Fl

4.9 (2,368reviews)
98%
5865 S Haverhill Road,  Lake Worth,  FL  33463
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,368)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and impressive turnaround times. Many highlighted that their vehicles were completed days or even weeks ahead of schedule, which was a recurring and highly appreciated theme. The repair quality was frequently described as exceptional, with cars returned looking brand new, often cleaned inside and out as a bonus. Staff were widely commended for being professional, knowledgeable, friendly, and genuinely caring. Regular updates via calls, texts, and emails kept customers informed and at ease throughout the process. A few customers noted minor issues such as interior cleanliness after repairs, occasional disorganization at drop-off, and isolated quality concerns, reflecting direct feedback from customers rather than systemic issues.
AI-Generated from reviews written in the last 12 months
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"... and made the experience as stress-free as possible. The quality of the repairs was outstanding—my car looks like new again. The attention to detail and craftsmanship really ..." Read more
"... there floors and I am speaking about there work area. My car was repaired beautifully. Outstanding operation." Read more
"Caliber Collision really came through for me. They got my car fixed way faster than I expected and used all OEM parts, which I definitely appreciate. The whole process ..." Read more
"This morning I picked up my car from Caliber Collision—6 days earlier than the estimated completion date they originally gave me. Wonderful 👏👏, because ..." Read more
"... surgery and before me leaving for vacation! It was a 2-3 week repair that took a week and a half!" Read more
"Car was complete a week ahead of schedule"
"It was ready a week earlier than projected"

My Experience

Great service, love the text updates. Communication was clear at all times. I never felt unsure about my car during the time of repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

All was finished as promissed. Great team.

My Experience

I have been very pleased with your company from the very first time of walking in and leaving my car with you. Everybody was very attentive and helpful. Katie was especially helpful with different things that I’ve talked about with her and on phone calls with her giving me extra information. She was always so kind and took good care of me. When Katie showed me my car today, I was very impressed with the work that had been done and how well the paint matched and how clean the car was. Thank you all for a job well done and I definitely will share your company with others if they need help for collision repair.

My Experience

None at this time. Thank you for the great service and repair job.

My Experience

My Experience

Yes good job. Thank you

My Experience

My car came back perfectly, but it took a very long time to finish. Other than that, I’m very satisfied.

My Experience

My truck doesn’t look like it was ever in an accident. Job well done!! Thank you

My Experience

My Experience

Katie Sullo was super friendly and professional and did an amazing job of keeping me updated regularly about the status of the car. The car was even done much quicker than originally estimated to be done and looks amazing. And the staff at the front ( whose names I can't unfortunately remember) were extremely friendly when I came to pick up my vehicle.

Likely to Recommend

I have already recommended the shop to a coworker.

Repair Quality

The car looks amazing.

Customer Service

Katie did a great job helping me throughout the process and the 2 woman working in the front (unfortunately don't remember their names) were very friendly and polite when I picked up the car.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rich was very helpful from the very moment that I dropped my car off. I loved how welcoming the front desk lady was, she was so helpful with getting my rental in order for me. And to be honest, I didn’t think that the service would be that fast but I am happy that my car is fixed and looks brand new again. Thank you.

Likely to Recommend

Repair Quality

From the moment I dropped my car off customer service was 10 out of 10, Rich made communication between him and I easy straight through text message and keeping me updated about my vehicle , honestly I was thankful that he finished my car just under a week!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Richard Arteaga not only did everything he promised to do but he also went above & beyond in completing the repairs sooner that I expexted. He deserves 5 + stars! Thank you Richard.

My Experience

I am happy with the repair and the great attention from the person who was in charge..

Likely to Recommend

Repair Quality

She was Amazin the blond hair woman I don’t remember her name sorry. She did great job in communication everything was faster ..

Customer Service

She was Amazing blond hair woman. Great job great communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber Collision did an outstanding job with my daughter’s vehicle. My service advisor Judy was the best from start to finish. Judy kept me updated during the repair process and the vehicle was finished earlier than date given.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I wouldn’t hesitate to recommend the establishment to family or friends.

Repair Quality

Customer service was excellent

Customer Service

Excellent customer service received

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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