Caliber - Lake Worth Fl
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed through the whole process.
Customer Service - 5.0/5.0 -
I was very happy with the communication from the staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
During the work nobody wanted the talk to me. I was ignored when I called to talk to Zack I was left on hold until Maria picked my line up like it was a new call and put me on hold AGAIN for Zack. I called back and told Maria that my call was still not answered! Maria then asked if I wanted to speak to the GM, I said yes. I was left on hold again. My call wasn’t answered so I was asked to call back for the GM he was busy with an insurance company. I calendar back hours later and asked for the GM again, was put on hold and she came back and said he was busy with another insurance company, she took my phone and would have him call me back. Towards the end of the business day and still couldn’t get anyone to talk to me!!!!!!!! I called back the next day, Friday to get an update. When I delivered my car for work Zack told me it would it SHOULD be ready by the following Wednesday but he couldn’t promise that but ABSOLUTE WORST CASE SCENARIO it will be next FRIDAY. Come the following Friday after getting upset because I didn’t receive an update so I called ZACK for an approximate time. I was put on hold and was then told Zack would call me back. He called me back, he sounded irritated with me, he said it may not be ready until Monday. I had to pay for 2 weeks car rental, I didn’t have the insurance to cover that!!!
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and the espresso while I waited was just as amazing…top notch!!
Customer Service - 5.0/5.0 -
Amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very great communication regarding repair process, very accommodating for me to pick up vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommended my daughter
Repair Quality - 5.0/5.0 -
10 Cleanliness and did a wonderful job
Customer Service - 5.0/5.0 -
could not of been more satisfied with the personnel they were very accomadting.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff
Customer Service - 5.0/5.0 -
Very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and professional