Caliber - Lakeland
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kyle was awesome and explained everything thoroughly, it was a great experience
My Experience - 5.0/5.0 -
I was very please at how fast it was done. Your staff was very professional and did a great job. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks beautiful!
Customer Service - 5.0/5.0 -
They kept me informed along the way!
Returned Clean
My Experience - 5.0/5.0 -
You all did a great job and went above and beyond. Thank you very much. All of you. Karey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people were friendly ….they kept me updated throughout the entire process and the car looked amazing! Also, it was finished way ahead of schedule.
Customer Service - 5.0/5.0 -
The people were friendly ….they kept me updated throughout the entire process and the car looked amazing! Also, it was finished way ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Good work. Looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the work completed on the vehicle, top notch work, vehicle looks brand new 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional people with excellent work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was absolutely awesome to work with! I had just gotten my Cadillac CTS out of the shop for a previous issue when, unfortunately, I was hit just a few days later. Caliber made an already stressful situation so much easier. They were extremely thorough and professional, walking me through every detail and every step of the repair process and keeping me informed along the way. They also worked directly with the other party’s insurance company and made sure everything was taken care of, including getting me set up with a rental vehicle. The facility was very clean, and the front desk staff was incredibly kind, attentive, and helpful. I also want to give a big thank you to Kevin and Kyle for all their hard work and for taking such good care of my vehicle. And a special thank you to the gentleman at the front desk — I’m so sorry I can’t remember his name at the moment — but he was incredibly kind and helpful throughout the process. When it was time to pick up my Cadillac, the entire process was so easy. I simply handed them the keys to the rental, and they took care of returning it to Enterprise. That was one less thing for me to worry about! From the communication and customer service to the quality of the work, I truly couldn’t have asked for a better experience. Everyone was friendly, professional, and genuinely helpful throughout the entire process. I would absolutely recommend Caliber to anyone needing vehicle repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great. Employees and techs were very nice and great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and courtesy. Everyone very pleasant and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent information & timely on car repairs Pleasant people - thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Was great until I started going 50-60 mph on highway and realized that the bottom of the jumper is not secured at all to the car. This could have caused a wreck for another person or I could have ran over my bumper had it came off. I would have brought it in today, however it is labor day and your offices are closed so I will be bringing it as soon as possible to hopefully finish being repaired.
Customer Service - 5.0/5.0 -
The staff and crew were professional
Returned Clean
Likely to Recommend - 0.5/5.0 -
I really wish there was a 0 option. I’m never bringing any of my vehicles back here.
Repair Quality - 0.5/5.0 -
I was originally supposed to get my car back in roughly a month. Incredibly it turned into 3 months with multiple delays some of which were avoidable but others were unbelievable to be honest. It went from a back ordered part to, complex calibration, to the tech working on my vehicle getting hospitalized. At which point they told me they assigned a new tech to work on my vehicle then later told me they didn’t want anyone else other than the tech that was recently in the hospital to work on my vehicle. I wasn’t even sure what to believe it all sounded so unbelievable at this point we are about 2 months in and with a little more dragging me along and 4 more time of completion updates which had to do with wrong parts, parts that were missing other parts, calibration issues, and damaged parts. After all that I get my vehicle back and it comes with a scuffed bumper, slightly scuffed paint where parts were put in roughly, and another piece that didn’t fit well. They said they were going to find out about getting a new one to replace it and I’ve yet to hear anything and it’s been over a week…. I don’t know how anyone would recommend this place I surely will never bring any of my vehicles here ever again.
Customer Service - 2.5/5.0 -
Kevin was really helpful and nice but I hated hearing from him because I knew it would be another delay in my repair. Also I’m not sure what GM I saw but when my car was delivered to me after being with them for 2 more months than expected he never even got out of the car to apologize for any delays.
Returned Clean
My Experience - 5.0/5.0 -
exelente trato de todo el personal y exelente trabajo son super profecionales en su trabajo 100% recomendados
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
estoy super satisfecha con el trabajo hicieron exelente trabajo y tienen exelente trato todas las personas que trabajan para caliber les doy un 10 de su trabajo y amabilidad
Customer Service - 5.0/5.0 -
total mente muy bueno el servicio al cliente en especial el muchacho que esta enfrente tiene un exelente servisio al cliente con las personas
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
After my vehicle was repaired and everything was put back in order, it seems they forgot to carry out the cleaning they had agreed to do. The vehicle was dirty inside and out; I was left waiting for the detailed wash they had offered me at the start.