Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber did not make you feel like "just another customer". They made you feel like they appreciated and valued you as a customer. The team was attentive and friendly. Their dedication and work ethic were also apparent, as my vehicle was finished ahead of schedule and the work itself was flawless. Caliber's team cares.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Grill work looks great, they washed my truck and took some tar off of it the paint for me without me asking for it. Ian was also helpful and friendly through the entire process. I thought the entire process went very well. I’d recommend them.
Customer Service - 5.0/5.0 -
Already covered that
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I have a dent/ scratches on my car that was not there prior to the repair.. which means I’ll now have to drop it off and have to pay out of pocket for an uber and lord knows what else.
Customer Service - 3.5/5.0 -
They said they’ll be able to help this week when the paint guy comes back from out of town I’m waiting for them to call me if not I’ll call tomorrow
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend to my friends and colleagues
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Nice customer service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good treatment of their customers, and also an excellent diagnosis.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The automated status updates are very confusing. They contradict the status updates given by the local shop. They actual hurt rather than help the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job
Customer Service - 5.0/5.0 -
Really sugge good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on var
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience with everybody there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim at the front desk is amazing!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes!!
Repair Quality - 5.0/5.0 -
They were very quick with the repairs for my car and kept me updated through the process. I’m so grateful that I found them they do great work! 😊