Gerber Collision & Glass - Clarence

4.8 (1,388reviews)
96%
10055 Main St,  Clarence,  NY  14031
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Clarence offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (1,388)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional communication, including regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The added touch of cleaning and detailing vehicles interior and exterior was an unexpected and widely appreciated bonus. A few customers noted isolated concerns such as minor repair oversights, occasional delays, or communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"... explained everything clearly, kept me updated, and delivered high-quality work. My car looks brand new, and the service was quick and stress-free. I would ..." Read more
"Professional, friendly, fast, A++ quality. No complaints."
"Your level of service is unbelievable. Fast, accurate, top quality, friendly and absolutely over the top. Thank you so much."
"Gerber did a wonderful job of fixing my Ford Expedition and went the extra mile by detailing the inside. Im completely satisfied."
"... picking up the rental, very convenient and easy! They did a wonderful job on my car. It looks fantastic. You would never know I hit a deer!" Read more
"Yes, it was estimated possible week but only took 3 days for the repair."
"Truck looks great, good as new, and done days early!"
"They were professional, organized, and the service was really quick. Got my car back in 2 days and I was able to leave my rental there which saved ..." Read more
"I was told repeatedly the car would take less than a week. It took 10 days."
"They are extremely professional. Awesome communication. I received updates often. Would highly recommend them on how fast they fixed ..." Read more
"Gerber did an excellent job keeping us informed. Great customer service would highly recommend."
"... progress done. Everyone was friendly & professional, but communication could have been better." Read more
"... with the shop for 4 weeks and was still incomplete. Shop only reached out one time to provide update. All other updates were obtained by us contacting ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your excellent service! I appreciated the updates by text. The staff was very professional and my car looks beautiful! Thanks to the collision team!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

There was one more scratched section on the back of the vehicle where the dent was that I presumed would also be taken care of. But was wrong. Otherwise great service looks beautiful

Likely to Recommend

Repair Quality

There is one part that I thought they’d fix with the rest or the scratch damage and it wasn’t fixed. Otherwise the car looks beautiful! Brand new

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great costumer service and people will differently go back

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Passenger front quarter panel was damaged Due to impact with side of garage. They Did amazing work in color matching and Fixing the impact. Looks new again! Thank you to the new estimate lady.

Likely to Recommend

They are welling to do the extra Distance to do your car properly. The car is like new. All dents out!

Repair Quality

Jess did an outstanding job from quote To the finial inspection. There was a few Items that needed to be buffed out, she Did not hesitate to do !

Customer Service

Car was done with care and completed With out any issues.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The staff was very friendly and the repair was done several days early

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff is very friendly I personally believe they take a lot of pride in their work and coustmer service the repair work on my truck was perfect I will Highly recommend them and use them for any future repairs

Likely to Recommend

All ready have been spreading the word and the work says it all the paint job is flawless

Repair Quality

Expert repair shop

Customer Service

Made me feel like I’ve Ben a regular customer for years

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I will highly recommend. Gerber Collision Liked your communication as repairs were Being processed Highly satisfied with the repaired Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great team! Every person was very helpful and friendly throughout the whole process. Vehicle looked amazing when I picked it up from the body work to paint and even detail! Looked better than when I dropped it off!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service fast efficient never knew there was any damage

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great Job! The car looks Amazing!

Likely to Recommend

Repair Quality

The repair made the car look brand new! It’s amazing. Every detail perfectly. Thank you gerber!

Customer Service

Perfect! Thanks gerber!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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