Caliber - Lockport

4.8 (285reviews)

93%

(716) 419-9107

40 Ruhlmann Rd, Lockport, NY 14094

93%

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40 Ruhlmann Rd
Lockport, NY 14094

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About Caliber - Lockport

See Photos

40 Ruhlmann Rd
Lockport, NY 14094

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (285)

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Newest
Rating

246 Customers Rated

5 Stars

76.1% Complete

(217)
4 Stars

5.3% Complete

(15)
3 Stars

1.4% Complete

(4)
2 Stars

2.1% Complete

(6)
1 Star

0.7% Complete

(2)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting that repairs were completed to a high standard, often described as looking brand new or like the damage never happened. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Communication was widely appreciated, with customers valuing regular text and phone call updates throughout the repair process. A recurring bonus mentioned by customers was the complimentary interior detailing and cleaning. A small number of customers noted areas for improvement, including more proactive communication around delays and thorough final inspections before notifying customers of completion.

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Service Quality
Timeliness

"... replacing the fender, front clip, and fog lights, and the paint match came out perfect. The van honestly looks like it never even had damage. What impressed me ..." Read more

"Caliber was phenomenal, kept me in the loop every step of the way did fantastic work on my car and even stayed open a little late ..." Read more

"I am extremely pleased with the work that Caliber Collison did on my car. It looks brand new!"

"I have two chips in my paint right near where car was hit and the one back up sensor that was replaced is loose ..." Read more

"My vehicle is still not complete! My rim has a dig in it, my headlight doesnt match. My power steering is still leaking!"

"... Everyone is extremely friendly and knowledgeable. The repairs on my vehicle were completed well ahead of schedule." Read more

"Caliber is the best . Both times had my car completed before the time frame given."

"Three weeks repair time is a little excessive, especially since the damage was minimal."

"Everything was repaired as good as new and ahead of the estimated schedule. The shop had excellent communication all along the ..." Read more

"The repair work was excellent but it took a week longer than I expected it to which cost me more for a rental car. Other collision shops would ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness