Image Collision

4.9 (296reviews)
100%
245 Park Ave,  Lockport,  NY  14094
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Shop AssistantSparkles

Quality Collision repair shop with first class service on your collision damaged vehicle. Keep us in mind for your summer touch ups and lease turn in's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - HertzĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (296)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Image Collision's service. They praise the excellent customer service, quality of repairs, and friendly staff. Many customers report their vehicles looking brand new after repairs. The shop is commended for its professionalism, good communication, and ease of the repair process. While most experiences are positive, a few customers noted minor issues that required follow-up, but these were generally addressed promptly.
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"Everyone was amazing to work with. Top notch results. Would recommend to anyone!!"
"... Image Collision are wonderful and very cool as well! Everything was done perfectly and they are easy to communicate with!" Read more
"Repair and end result brought car back to looking new."
"Car fixed to perfect factory condition"
"My car looks brand new again. Very pleased with their work!"
"Ready when promised"
"Job done quickly-correctly."
"No problems"
"I was pleasantly surprised how quickly they repaired the car"
"I was given an estimate of 9 days for the repairs, but it was understood that I had another car at ..." Read more
"Wonderful work, good communication, very friendly."
"... Image Collision are wonderful and very cool as well! Everything was done perfectly and they are easy to communicate with!" Read more
"First visit and communications were good throughout"
"Good communication ."
"They were very informative and truly very helpful with taking me through the whole thing"

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I like the people and the work they do.

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Im happy with all the paint work, but a little disappointed with how passenger door closes. Also have a rattling noice on passenger side

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Front desk is great

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Image collision is one of the best auto shops around!!!!! They stand by their work , Paul and Crystal are simply as friendly as can be. The work on my car was A+.

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Very satisfied.

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I'm already telling people- most people I've talked to- had a great expert with you too

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Everyone went over and above what I expected. From helping me make the claim to giving me a ride home and back. Excellent service! And the repair looks great too!

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Great job

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Image Collision always does a great job of repairing my vehicles and helps ensure that customers are not saddled with shoddy (second-hand) parts by insurance companies. They remain my first stop for all our repair needs! Thank you for your great work!!!

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Great customer service and by the entire team at all times!

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She was so amazing

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They were efficient, friendly and did a terrific job. I would definitely recommend them!!

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Paul and his team are great!

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Great job

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