West Herr Collision Center Lockport
In operation 8 years.
Great place to go if you want your vehilce repaired correctly as recommended by your automobile manufacture.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome, friendly and professional pretty much sums it up! I was kept informed daily about the progress.
My Experience - 5.0/5.0 -
Marcy was awesome to work with and answered all of my questions. I’m very satisfied with the work done on my truck.
My Experience - 5.0/5.0 -
The car was fixed correctly the staff was polite and everything went smoothly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smoothly
Customer Service - 5.0/5.0 -
Very communicative updated when it was needed
My Experience - 5.0/5.0 -
Good customer communication.
My Experience - 5.0/5.0 -
I have always had my service work done by Mullane's / West-Herr, so when it needed collision repair, I wanted to stay with the same company. The repairs look great & I am happy the way I was treated, too.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I have been there. They have been quick, professional, and do a great job. The office staff is very pleasant.
Likely to Recommend - 5.0/5.0 -
Used them once before that’s why I went back
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Repair took over 4 months to get parts. Rental charged for 2 days beyond rental term. Taken out of our deductible reimbursement. Can we get that back?
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
You might want to talk to me first
My Experience - 5.0/5.0 -
Work was done professionally The only thing I haven’t bought to your attention is there are a couple spots on the very top edge that needs to be touched up Thanks Robert
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know that I will get the best job at WH Collision. Most of all the staff is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top-notch work! The staff is awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and the job was done well.
My Experience - 5.0/5.0 -
Dan was amazing from day one. I am so grateful that she’s the person that picked up the phone the first day I called. Having your car stolen and completely damaged is one of the worst things that can happen. She was completely responsive on email, made sure to wait for me when I needed to drop the car off when I finally got my license back and has always sought out updates to make sure that I knew exactly what was going on. Everyone was lovely but genuinely couldn’t have gotten through without her.