West Herr Collision Center Lockport
In operation 8 years.
Great place to go if you want your vehilce repaired correctly as recommended by your automobile manufacture.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well job on my vehicle, and they are very through.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle was returned with nearly a dozen pits in paint on hood of vehicle. Ranging from .050" to .250". Fender and bumper cover misaligned/ not sitting flush.
My Experience - 5.0/5.0 -
Looks good. Drives nicely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Utilizing a collision shop is never something that someone wants to deal with, but the process of working with the West Herr Collision Center was made easy. I really appreciated the kindness and professionalism from Dawn.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very happy
Repair Quality - 5.0/5.0 -
Met me in the loop during repair process, was done before quoted
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied with the repair and the fact that they kept me informed of the reapairs progress .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your communication skills keeping us informed of the work progress was very impressive
My Experience - 5.0/5.0 -
We were very pleased with the work done, the frequency of updates, and the pleasant staff we dealt with. Hopefully we will not need the collision shop again, but will definitely come to you on the event that we need collision work in the future.
Likely to Recommend - 5.0/5.0 -
Everything was perfect! It looked brand new again! I would highly recommend them!
Repair Quality - 5.0/5.0 -
They did a Great job! They kept us updated throughout the six weeks, handled the insurance stuff smoothly, and made sure everything was perfect before sending it home. That’s the kind of stuff that really matters.They were all very friendly, and I would highly recommend them!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a beautiful job on my tailgate the staff in the front office were very friendly and knowledgeable Marcy was great he answered all my questions and also came out with me to make sure it was to my satisfaction the shop forgot a small scratch by the gas cap that needed touch up he went got the touchup paint and fixed it I am very happy how everything turned out
Likely to Recommend - 5.0/5.0 -
Excellent work
Repair Quality - 5.0/5.0 -
Excellent service and work
Customer Service - 5.0/5.0 -
Excellent dealing with the personal
Likely to Recommend - 4.0/5.0 -
Decent work and good customer service
Repair Quality - 5.0/5.0 -
West herr made it right in the end
Customer Service - 5.0/5.0 -
After a bump in the rod they stepped up and went over and above
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, efficient service! Totally satisfied!