Caliber - Niagara Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very fast service and extremely nice customer service!!
My Experience - 5.0/5.0 -
Absolutely love the job your team did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professionally done and completed in a very timely manner. I appreciate the service that I received in the car. Looks like nothing happened. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing amazing work on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making a stressful experience smooth and easy, great communication, and for cleaning my car inside & out. It made my day to drive away in a clean vehicle. You have my heartfelt gratitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, close n easy access.
Repair Quality - 5.0/5.0 -
Kyla the office assistant, was great, pleasant, had all paper work ready, very organized.
Customer Service - 5.0/5.0 -
Skip went out with me to review n go over what needed to be done n how long it would take for repairs.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Missing my front license plate holder which I had to purchase and attach. Upon pickup the license was attached in a new area by itself (different set of holes)
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was satisfactory at a very reasonable price
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It all started with excellent customer service provided by Kyla. I was introduced to Skip who surveyed my car’s damage and explained the process. The team worked hard and did excellent work. I got my vehicle much earlier than was anticipated. Thanks Kyla, Skip, and the whole hard working team Caliber - Niagara Falls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done and ahead of the original timeline. All members of the team were couteous and helpful,
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are professionals and one can trust their work.
My Experience - 5.0/5.0 -
Process was very smooth, great customer service, and I could not believe how fast the work was able to be completed as well as how great the work was!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have always leased my cars. This one, however, I absolutely loved and decided to keep. Have had a couple of repairs done at Caliber on previous cars as well as this one. Have been 100% satisfied each and every time with the work quality, time taken to complete the job, and the friendliness of the staff. Thanks for your high standards and performance taking care of your customers and their vehicles….❤️👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair job was well done & done very quickly! I was even more impressed with the customer service. Thank you for an excellent job in all respects!!!
Likely to Recommend - 5.0/5.0 -
In an era when customer service has largely disappeared, I received excellent customer service. Would definitely highly recommend this business