Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very friendly and communicated well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was detailed and perfectly matched paint job. Very courteous staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job done on my Tocoma. I appreciate it!
My Experience - 5.0/5.0 -
Friendly communications / timely repair
Likely to Recommend - 5.0/5.0 -
The manager went out of his way on his day off to allow me to pick up my car on the weekend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jonathan was a pleasure to deal with ! I would recommend other people to take their vehicles there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Johnathan was great to work with ! And they did great work
Customer Service - 5.0/5.0 -
Everyone was super nice 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, finished faster than estimated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John and Kim were extremely friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
My car looks beautiful the surface was just so excellent I love everybody there everybody treated me with kindness It's a great place to have your car fixed I am happy I want here
Likely to Recommend - 5.0/5.0 -
My car was super clean didn't even know it was my car
Repair Quality - 5.0/5.0 -
I would come back people there are very kind and helpful I got texts all the time telling me what's going on kept me posted very happy
Customer Service - 5.0/5.0 -
Customer service was remarkable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was greeted with a friendly approach. Everything was explained in detail how the process was going to work. The best part was when they told me when my truck will be ready...5 days...My truck was ready cleaned inside and out and looked amazing. I cant say anymore than amazing. Thank you Caliber for my trucks amazing looks. Thanks to Paul...
Likely to Recommend - 5.0/5.0 -
Yes I will highly recommend.
Repair Quality - 5.0/5.0 -
My service to my truck was great. The most impressive thought was my truck was taken immediately into service and was called 6 days later for pickup. My truck was completely detailed inside and outside. I say Thank You. The people at Caliber Collision are the most sincere and polite people. Thank You Caliber Collision. Frank Cius.
Customer Service - 5.0/5.0 -
Great People do great service....
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff. Communicated to with me through out my car repairs.Completed my repairs as fast as they could before the estimated time scheduled. My car looks as if it was never even in an accident!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend anyone of my family members or friends to use Caliber
Repair Quality - 5.0/5.0 -
My car was finished SUPER fast (faster than any other time I’ve EVER needed a repair-not even just body work) and when it was returned to me, it was SPARKLING. Which was crazy bc it was honestly a mess when I dropped it off…. So thank you!!
Customer Service - 5.0/5.0 -
The employees you have at your shop are top notch. I was updated almost everyday and everytime I had to talk to front desk, KIM WAS THE BEST. #kimforpresident2025
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So informative and everyone was very pleasant to talk to
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone we dealt with was wonderful and very satisfied with the repairs