Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff was helpful and answered all questions. They handled everything with the insurance agency, the truck came back looking better than when I dropped it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one was great they kept me informed as the. Work was done. They cleaned the inside and outside of my car. The excels in every aspect of the car repair.Gabe explained everything this. was. Done.
My Experience - 5.0/5.0 -
Staff were very friendly. Kim was such a doll. She went out of her way to help me. My truck looks great. Very happy with the overall service ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul was great. He helped me with every step of the way. Highly recommended
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with my service. Everyone was very accommodating and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You did an amazing job on my car. Looks brand new thank you again!
My Experience - 5.0/5.0 -
I was so impressed with Caliber Colission - my rental car was not ready when I got there so Kim drove me to Enterprise to pick up a car My car looked so good after the repairs they cleaned the inside - outside and after painting it looked brand new I was kept informed with what was going on with the repairs - Gabe and his guys did a great job Your staff is a great asset for your company !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was quick and easy for me. Received the vehicle back with an awesome interior detail.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed by the thoroughness of care provided. My car repair was well done. I appreciate that they detailed the interior and put a sheen on the entire exterior.
Customer Service - 5.0/5.0 -
Customer service went above and beyond what I expected.
Returned Clean
My Experience - 5.0/5.0 -
I can't thank you all enough for the respect and prayers during this time for us. You will always get what ever collision work I may need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Correction - 11
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Kim and Paul was so easy and smooth. Paul gave me an estimate and explained that when they take the car apart they may see additional issues but they will call me first. My car was done sooner than expected with no additional charges. My car was cleaned inside and out. It looked fabulous. A+ for service, courteous and work. Thank you for everything, you have a customer for life..
My Experience - 5.0/5.0 -
I would like to say that the staff there was great answered all my questions I had and the repair was super quick and I’m very satisfied with how it all turned out I will definitely go back if I ever need something done again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole staff there was great especially the lady at the front desk i had a million question’s and she took the time and answered them all, they kept me notified with every step they were doing. I will definitely return there if I need another repair and will recommend them to family and friends
My Experience - 5.0/5.0 -
I love how I I got updates about my repair and was never left wondering. I was amazed at how fast it was completed. The staff are very friendly and explained the process in a way I can understand. The repairs are so great you can’t even tell my car got hit. Fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am impressed with quality of work, friendly staff and professional service. Kept me updated with text messages regarding repairs and my car was sparkling clean inside and out. Outstanding job and lifetime warranty!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleasant to work.with