Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was wonderful! My car was done quickly, it looks good as new, everyone was friendly, and they were great about communicating with me and keeping me updated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing.
Customer Service - 5.0/5.0 -
Kim was awesome and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely friendly staff, incredible communication throughout the entire repair process.
My Experience - 5.0/5.0 -
Great work, done early, the extra personalized attention was amazing, the people were great...I am absolutely thrilled with every aspect of getting my vehicle repaired at Caliber. I will most definitely be recommending all repairs at caliber
Likely to Recommend - 5.0/5.0 -
I asked for cards to take with me when I left the shop so I could give them out and leave some at my office for my co-workers
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service between Kim and Mike was the best I have ever had. I didn't deal with anyone else. Could not be happier with them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took a while, but they did great work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My was nice and clean
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very professional!! Kim was amazing!! Mike was so nice,straight to the point!! They let me know every step they took! So reassuring!!! They even detailed my baby!! I appreciate them tremendously!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a wonderful job. They always keep me informed of what going on with the work that was being done. They helped me with everything that needed to be done.
My Experience - 5.0/5.0 -
Very satisfied with the outcome job well done and I didn’t expect to have the car back until Monday but was very happy to receive the call today that my car was finished before the weekend Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and I received my vehicle a few days earlier than expected thank you very much.
Customer Service - 5.0/5.0 -
Job well done and I received my vehicle a few days earlier than expected
Returned Clean
My Experience - 5.0/5.0 -
I loved the fact that there was ease and simplicity with picking up my rental and dropping it off. I loved how they kept me updated and on top of each stage of my repair. The personality of all employees were a 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision, Lancaster, NY location, was efficient, communicative and extremely helpful during the repair experience. They worked to provide the repair in as timely a manner as possible as I didn't have rental car coverage. The staff was truly wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was a great experience at Caliber Collision. Kim was very helpful when renting my car from Enterprise.
My Experience - 5.0/5.0 -
Did an amazing job. So happy with the way it turned out. Will highly recommend to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job. Will highly recommend to friends and family.
Customer Service - 5.0/5.0 -
They did an amazing job. Will highly recommend to friends and family. This is the place to go if you want it done right!
Returned Clean
My Experience - 5.0/5.0 -
I'm thrilled with my recent repair experience at Caliber Collision. They repaired my car quickly, with excellent work quality, and were honest throughout the process
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber has an extremely pleasant staff, who were very helpful, and got answers for you when asked upon. My car looks great, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was fantastic, very nice people working there!
Returned Clean
My Experience - 5.0/5.0 -
Being in a car accident is stressful and Caliber not only fixed the car in a timely manner but was great every step of the way. They made my wife feel comfortable and showed actual concern when she brought the car in, and continuously updated us throughout the fix. Very courteous and did a great job. I don’t think I have ever worked with a repair shop that was this attentive. I will definitely be bringing more business and telling my friends and family about my experience. Thank you for making this part of the accident easy on us.
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend Caliber to everyone.
Repair Quality - 5.0/5.0 -
Everything was fixed properly and looks great
Customer Service - 5.0/5.0 -
From start to finish everyone was great and had compassion for the situation that we were in. They also did a great job of keeping us updated throughout the process.
My Experience - 5.0/5.0 -
I was very pleased with the service I received. The repairs were expertly done. The shop is well run and the employees were exceptional explaining the details of the repair. The car was done before the promised date. I would highly recommend Caliber Collision to anyone in need of service.