Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I think the quality of the pant work would hold me back from recommending this shop. I wouldnt tell someone to avoid them, but definitely not wowed enough to make a recommendation
Repair Quality - 1.5/5.0 -
In the sun, I can see tiny trapped bubbles/pinholes on the reworked area of the door. Not a deal breaker, its a used car thats had an accident… but i expected better
Customer Service - 4.0/5.0 -
Took a little longer than I’d hoped, but everyone was pleasant and helpful at the shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly and helpful. Repairs completed quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and fast
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff and awesome service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
My car was dirty from muddy footprints. And there was glue on my leather steering wheel. There was a lack of care by the technicians. My car should have been returned to me in the same condition it was when I left it at Caliber Collision.
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Staff was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went perfect
Customer Service - 5.0/5.0 -
Everyone was very great and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job. I really appreciate you. Thank you so much to everyone there. God bless.💯🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job thank you‼️
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, very happy with my car. Kim & Sarah were very responsive
Likely to Recommend - 5.0/5.0 -
I recommend them 👌
Repair Quality - 5.0/5.0 -
They did a great job on both doors very informative on status of vehicle would recommend service to anyone who needed collision work 2 thumbs up
Customer Service - 5.0/5.0 -
Very good courteous and friendly throughout the collision shop personnel
Returned Clean
My Experience - 5.0/5.0 -
It took no longer than they said it would. They were extremely friendly, everyone one of them, I dealt with 4-5 different employees during my experience and they were all the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly. I worked with 3 different employees and they were all genuinely pleasant
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always a stressful time having a car in the shop but it ended up being a great choice for repair. Their paint tech did great!
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
My car went in for slight minor deer damage when I got the car back the side that wasn't involved in the accident I had a problem with after I got my car back I tried to explain to them that it wasn't like that before it went there they had not wanted to hear any of it of course it was my fault so my advice to you is if you choose to use these people be careful and check everything very clearly carefully
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great overall experience