Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Work completed on time. Good communication through the process.
My Experience - 5.0/5.0 -
They had some staffing issues but managed to get my car done two days late
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 4.5/5.0 -
All work was done well. Repairs looked good.
Customer Service - 5.0/5.0 -
Everyone was very pleasant and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Great people and great work
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
They fix my car and they lifted the cap for the coolant open and my car stopped and it wasn’t a highway and cost me to fix it. $900.. It was a disaster. I don’t think I’m going back there again.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service ! Car was nicely repaired as well !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome
Repair Quality - 5.0/5.0 -
Awesome job and friendly people
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous, prompt, clear communication, and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was totaled so I really didn’t get the see the physical work of Caliber, but their professionalism, kindness, and communication was exceptional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was completely quickly during a time of the year where snow storms slowed down the supply of parts. The app that Fauve you constant updates is very useful and all the employees of Caliber Collision were nothing but a pleasure to work with.
Likely to Recommend - 3.5/5.0 -
Just the length of time for really basic kind of stuff was a huge drawback. I was without a car for a month. Everything else was quite fine.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great help and did great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks so good.
Customer Service - 5.0/5.0 -
I was kept informed during the whole process, they are all a joy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is always nice to deal with. You are always in contact with the employees about what is going on and what is coming next. I won't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superior work
Customer Service - 5.0/5.0 -
It's always great working with Caliber Collision. Everyone is so kind and they do superior work. I love the way they keep in touch about the repairs..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate my van being ready before anticipated date